THERESA BURKETT
Culpeper
Summary
Detail-oriented administrative and operations professional with over 10 years of experience supporting business operations, financial processes, human resources, and compliance documentation. Proven ability to manage sensitive records, coordinate with vendors and staff, and maintain accuracy in regulated environments. Holds an Associate of Applied Science in Criminal Justice with strong knowledge of legal processes, confidentiality standards, and organizational procedures. Seeking an administrative, court, or public-service role where professionalism, accountability, and attention to detail are essential.
Overview
19
19
years of professional experience
Work History
Administrative / Operations Manager
BHI Contractor Services, LLC
10.2018 - Current
- Manage day-to-day administrative and financial operations, including payroll, accounts payable/receivable, and financial reporting.
- Maintain employee personnel files, insurance records, certifications, and compliance documentation.
- Coordinate vendor contracts, agreements, and documentation in accordance with company and regulatory requirements.
- Prepare budgets and internal financial reports to support operational decision-making.
- Support project coordination, scheduling, and client communications to ensure timely and accurate service delivery.
- Handle confidential business and employee information with professionalism and discretion.
Administrative Assistant
Brenco Solutions
08.2015 - Current
- Process payroll and financial transactions in compliance with internal policies and legal standards.
- Maintain accurate employee documentation and assist with onboarding and records management.
- Serve as a primary administrative point of contact for vendors and staff.
- Organize and archive job documentation, photos, and records for review and compliance purposes.
Administrative Assistant
Cleaning Professionals
07.2012 - 01.2015
- Supervised administrative and payroll operations for a staff of 20 employees.
- Maintained attendance, timekeeping, and personnel documentation.
- Generated Excel reports tracking weekly and annual performance metrics.
- Supported hiring, training, and performance management in compliance with company standards.
- Coordinated scheduling and service routes to maximize efficiency and coverage.
Administrative Assistant
Fairfax Volkswagen
03.2011 - 06.2012
- Managed high-volume phone communications and customer service scheduling.
- Processed customer payments and maintained daily financial records.
- Assisted with warranty documentation and service department administrative support.
- Maintained accurate data entry and internal reporting.
Receptionist / Administrative Support
Bail America Surety
08.2006 - 07.2008
- Managed bond documentation, reports, and financial records.
- Communicated professionally with clients, agents, and incarcerated individuals regarding bond information.
- Processed payments and generated invoices in compliance with regulatory requirements.
- Identified discrepancies and coordinated corrections to ensure accurate reporting.
Education
Associate of Applied Science (A.A.S.) - Criminal Justice
Germanna Community College
Locust Grove, VA12.2025
GED -
Culpeper School Board
Culpeper, VA11.2009
Skills
- Microsoft Word, Excel (Advanced), Outlook
- QuickBooks (Online & Desktop)
- ADP RUN, Paylocity
- ServicePro, RightNow, Systino
- Multi-line phone systems, CRM platforms, timekeeping systems
- Scheduling and planning
- Staff training and development
- Document management
- Report preparation
Timeline
Administrative / Operations Manager
BHI Contractor Services, LLC
10.2018 - Current
Administrative Assistant
Brenco Solutions
08.2015 - Current
Administrative Assistant
Cleaning Professionals
07.2012 - 01.2015
Administrative Assistant
Fairfax Volkswagen
03.2011 - 06.2012
Receptionist / Administrative Support
Bail America Surety
08.2006 - 07.2008
Associate of Applied Science (A.A.S.) - Criminal Justice
Germanna Community College
GED -
Culpeper School Board