Theresa Dee
Portsmouth
Summary
Results-driven professional with extensive experience as a Shift Manager at 7-11 Convenience Store. Expert in inventory management and customer service. Skilled in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving
Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
Work History
Shift Manager
7-11 Convenience Store
Chesapeake
08.2023 - Current
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Identified needs of customers promptly and efficiently.
Shift Lead
Petro Truck Stop
Tuscaloosa
03.2001 - 08.2023
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Real Estate Agent
JACK's Real Estate
Tuscaloosa
07.2003 - 06.2019
- Attended industry events such as conventions and seminars.
- Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
Education
Master of Real Estate Development - Real Estate
Realty South
McCalla, AL06-2002
Skills
- Inventory management
- Visual merchandising
- Employee training
- Customer service
- Food preparation
Timeline
Shift Manager
7-11 Convenience Store
08.2023 - Current
Real Estate Agent
JACK's Real Estate
07.2003 - 06.2019
Shift Lead
Petro Truck Stop
03.2001 - 08.2023
Master of Real Estate Development - Real Estate
Realty South