Theresa Scott
Portsmouth
Summary
Dynamic professional with experience at Amazon and a proven track record in effective time management and client evaluation. Skilled in navigating high-pressure environments while enhancing sales and fostering customer loyalty. Recognized for maintaining operational efficiency and delivering exceptional service in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Amazon
07.2023 - 02.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Restaurant Hostess
Blue Moon TapHouse
08.2022 - 03.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Collected information from arriving customers to seat groups or place them on waitlist.
Sales Associate
Zumiez Retail
06.2021 - 03.2022
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
Education
No Degree - Cyber Security
Old Dominion University
Norfolk, Virginia, VA06-2028
High School Diploma -
Nansemond River Highschool
Suffolk, VA07-2021
Skills
- Effective time management
- Client evaluation
- Sales enhancement
- Product description
- Emotional intelligence
- Consumer awareness
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Spanish
Timeline
Warehouse Worker
Amazon
07.2023 - 02.2024
Restaurant Hostess
Blue Moon TapHouse
08.2022 - 03.2023
Sales Associate
Zumiez Retail
06.2021 - 03.2022
No Degree - Cyber Security
Old Dominion University
High School Diploma -
Nansemond River Highschool