Thomas E. McGowan IV
Fredericksburg,VA
Summary
Highly self-motivated, dedicated, charismatic and intuitive professional seeking an opportunity to utilize and expand upon my skills.
Overview
15
15
years of professional experience
Work History
EMT B Driver / Director of Operations
LifeCare Medical Transportation
01.2011 - Current
- Complete monthly station schedules
- Evaluation of daily schedules to include maintaining minimum staffing levels and daily shift/schedule adjustments for 150 employees
- Monitor schedule and payroll to confirm employees are working appropriate hours, and the station remains within budget
- Maintain tardy/absentee program
- Maintain necessary certifications for employees
- Timely approval of accounts payable (invoices)
- Submission of vehicle reports
- Communicate effectively with the management team
- Ability to make fast and accurate decisions
- Planning of and participate in community events, facility meetings and staff development meetings
- Marketing within the community to expand company growth to include attending community events
- Account for durable supplies and equipment for stations and vehicles
- Keep up to date on departmental regulations, policies and procedures, Medical protocols, EMS regulations on the federal and state level
- Investigate patient care and vehicle incidents and file appropriate reports
- Conduct employee reviews
- Investigate customer complaints to include follow up with customer and station supervisor
- Corporate Manager duties
Project Manager, Client Services
Sign Enterprise
10.2021 - 10.2023
- Collaborated closely with stakeholders to gather requirements, define project scope, and establish realistic timelines.
- Overcame obstacles swiftly by utilizing creative problem-solving techniques and leveraging resources effectively.
- Optimized resource allocation, maximizing team productivity while minimizing costs associated with overtime and underutilization.
- Managed risks proactively by identifying potential issues and implementing mitigation strategies, ensuring smooth project progression.
- Leveraged industry best practices for efficient management of complex projects, ensuring consistent success rates across multiple engagements.
- Managed up to 80 projects at a time.
Administrator on Duty/Child Care Worker
ChildHelp
01.2010 - 01.2011
- Developed weekly activity plans for residential clients, checking and submitting supply requirements
- Reporting daily count ratio
- Supervising the staff and scheduling requirements
- Prepare and submit daily reports on client progress and accident reports
- Have full knowledge of Standards for multiple states and manage staff to meet or exceeded those standards
Education
High School Diploma -
Brooke Point High School
Stafford, VA06.2001
Skills
- Extensive knowledge of the EMS industry
- Excellent oral and written communications skills
- Customer Service
- Ability to work in a high stress environment
- Flexibility with work assignments
- Ability to adapt and handle complex situations
- Ability to relay details accurately
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Calm under pressure
Timeline
Project Manager, Client Services
Sign Enterprise
10.2021 - 10.2023
EMT B Driver / Director of Operations
LifeCare Medical Transportation
01.2011 - Current
Administrator on Duty/Child Care Worker
ChildHelp
01.2010 - 01.2011
High School Diploma -
Brooke Point High School
Similar Profiles
RAJESH SHARMARAJESH SHARMA
Civil Engineering Project Manager at Frank Lifecare Institute of Medical ScienceCivil Engineering Project Manager at Frank Lifecare Institute of Medical Science
Olivia LienOlivia Lien
EMT at LifeCare Medical CenterEMT at LifeCare Medical Center
Graham MyersGraham Myers
EMT-Basic at Lifecare Medical TransportsEMT-Basic at Lifecare Medical Transports