Results-driven individual with expertise in team management, operational efficiency, and customer service. Proven ability to enhance operations and drive performance improvements.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Pharmacy Manager
CVS Health
Glen Allen
04.2020 - 01.2026
Led team in interpreting and validating prescription orders while counseling patients on medications, dosages, and administration schedules.
Supervised staff pharmacists and technicians, enhancing operational efficiency through effective training and workflow management.
Vaccinated patients against influenza, pneumonia, COVID, and other diseases to enhance public health.
Ordered inventory weekly based on demand forecasts, ensuring optimal stock levels and reducing instances of backorders.
Compiled monthly reports on sales figures, inventory levels, and customer satisfaction metrics, providing management with actionable insights for decision-making.
Maintained high customer service standards by promptly addressing inquiries and complaints.
Pharmacy Manager
CVS Health
State College
01.2018 - 03.2020
District Pharmacy Supervisor
CVS Health
State College
05.2004 - 12.2017
Managed and mentored over 65 pharmacists and 350 technicians across 25 pharmacies.
Supervised pharmacy operations, contributing to top 25% performance within company.
Assisted in implementation of RX 2000, WeCare workflow, and RX Connect systems to enhance pharmacy operations.
Participated in business meetings with senior management team to identify strategies for improving operational efficiency.
Education
Bachelor of Science - Pharmacy
Temple University
Philadelphia, PA
05-1981
Bachelor of Science - Natural Sciences
Indiana University of Pennsylvania
Indiana, PA
05-1978
Skills
People management
Attention to detail
Organizational skills
Results driven
Problem solving
Adaptability
Relationship building
Team support
Certification
Virginia Pharmacist License 0202213896 Expires: 12/31/2026