Thomas (TJ) Dudley
Mount Jackson
Summary
Dynamic Operations Management Supervisor at Brightspeed with a proven track record in employee training and development, fostering a culture of accountability and engagement. Expert in safety management and project oversight, successfully enhancing performance outcomes and driving cost savings. Adept at long-range goal setting, ensuring alignment with strategic initiatives
Overview
12
12
years of professional experience
Work History
Operations Management Supervisor
Brightspeed
05.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Operations Management Supervisor
Brightspeed
03.2023 - 05.2024
- Collaborated with other supervisors on long-term strategic planning initiatives, contributing valuable insights from an operations perspective.
- Monitored key performance indicators to track progress towards company goals, making necessary adjustments to stay on target.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Technician
Brightspeed
10.2018 - 03.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Collaborated with other departments to ensure seamless integration of services and support across the organization.
- Handled escalated customer complaints diplomatically, resolving issues promptly while preserving client relationships.
Lead Electrician
Dudley and Sons LLC
02.2015 - 09.2018
- Repaired and installed new fixtures, wiring, circuits, and motors.
- Completed rough-in, termination, and underground work.
- Trained junior electrical professionals on proper procedures.
- Diagnosed issues and developed effective solutions.
Laborer
Lamberts Cable Splicing
06.2017 - 09.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Reduced damage incidents to underground infrastructure through meticulous attention to detail and thorough documentation.
Welder
Hunting Ingalls
08.2013 - 02.2014
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
Education
Bachelor of Business - Business Administration
Liberty University
Lynchburg, VA05-2026
No Degree - Marine Maintenance And Ship Repair
The Apprentice School
Newport News05-2017
High School Diploma -
Fork Union Military Academy
Fork Union, VA05-2013
Skills
- Employee training and development
- Safety management
- Budget management
- Project management
- Multitasking capacity
- Operations administration
- Long-range goal setting
- Cost savings and reduction
- Customer service
Timeline
Operations Management Supervisor
Brightspeed
05.2024 - Current
Operations Management Supervisor
Brightspeed
03.2023 - 05.2024
Technician
Brightspeed
10.2018 - 03.2023
Laborer
Lamberts Cable Splicing
06.2017 - 09.2017
Lead Electrician
Dudley and Sons LLC
02.2015 - 09.2018
Welder
Hunting Ingalls
08.2013 - 02.2014
Bachelor of Business - Business Administration
Liberty University
No Degree - Marine Maintenance And Ship Repair
The Apprentice School
High School Diploma -
Fork Union Military Academy
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