THORIR THORISSON

Used Car Technician Lead

Sheehy Nissan of Manassas

06.2012 - 03.2024

Contributed to positive workplace culture by consistently demonstrating professionalism and teamwork among colleagues.
Regularly reviewed technical manuals and attended training sessions to stay current on best practices in automotive repair techniques.
Increased sales of used cars by ensuring all vehicles met quality standards before being offered to customers.
Prioritized high-impact repairs during busy periods, ensuring the most urgent needs were addressed first while managing workload efficiently.
Improved customer satisfaction by providing thorough diagnostics and repair services for used vehicles.
Performed routine maintenance tasks such as oil changes, tire rotations, brake checks, fluid replacements; ensuring vehicles were in safe operating condition.
Utilized problem-solving skills to identify underlying causes of vehicle malfunctions quickly and accurately.
Provided detailed explanations of necessary repairs to customers, increasing their understanding of the value in maintaining their vehicles properly over time.
Coordinated with parts department to order necessary components for repairs, minimizing delays and ensuring timely completion of services.
Demonstrated strong attention to detail while completing repair tasks, resulting in fewer return visits from customers due to unresolved issues.
Reduced wait times for customers by effectively diagnosing and repairing issues within targeted time frames.
Stayed up-to-date on industry trends and advancements, allowing for accurate diagnosis and repair of various makes and models.
Collaborated with sales team to inspect and recondition trade-in vehicles, maintaining high-quality inventory levels.
Delivered exceptional customer service by addressing individual concerns regarding vehicle performance or potential issues promptly.
Maintained a clean and organized workspace, contributing to a productive work environment for the entire service department.
Ensured customer safety by performing comprehensive inspections on all serviced vehicles prior to release.
Enhanced overall workshop efficiency with proper time management and multitasking abilities.
Assisted in training new technicians, sharing knowledge of proper diagnostic procedures and repair techniques.
Developed strong relationships with vendors, securing competitive pricing on parts and supplies needed for repairs.
Streamlined the repair process, resulting in faster turnaround times for vehicle maintenance and repairs.
Replaced damaged, missing, or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Changed, rotated, and balanced tires on different types of vehicles.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Analyzed and located malfunctions in brakes, motors, switches, and control systems.
Completed customer orders and warranty services according to manufacturer specifications.
Performed safety and emissions inspections.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Maintained accurate records of time and materials required to perform repairs and service.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Used specialized tools to detect leaks in gas and refrigerant systems.
Repaired and replaced worn and damaged components.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Read and followed technical documentation to complete accurate repairs.
Analyzed vehicle data using advanced diagnostic equipment.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Investigated customer complaints to identify cause of malfunctions.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Explained estimates and determined repair timelines to manage customer expectations.
Coordinated with parts department to determine availability of necessary components.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Corrected faults and maximized performance by rebuilding systems and individual components.
Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
Performed emissions tests according to standard procedures.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
Improved communication within the team through regular meetings, updates, and open channels of communication.

Summary

Overview

Work History

Used Car Technician Lead

On Site Repair Equipment and Trucks

Education

Automotive Repair

Skills

Certification

Languages

Timeline

Used Car Technician Lead

On Site Repair Equipment and Trucks

Automotive Repair

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