Tia Chrestensen
Richmond
Summary
Experienced manager and machine operator in the print industry with a proven track record of successfully overseeing complex projects and ensuring their timely delivery. Adept at strategic project planning, cost assessing and quoting, and leading a team for success. Brings a strong focus on team collaboration and fostering a results-driven environment. Thrives in adapting to changing needs and is known for reliability, leadership skills, and effective communication abilities.
Overview
7
7
years of professional experience
Work History
Project Manager and Lead Inventory Purchaser
SignInk LLC.
08.2022 - Current
- Working with clients to establish project deadlines, assist in readying art files for print production like sizing, cutlines, color modes, and color matching, then prepare the order for production in nesting and ripping
- Cost estimating and quoting large specialty projects through vendor pricing, analyzing labor and equipment time, and working within the parameters of a client’s needs, deadlines, and budget
- Delegating work to my team based off of strengths and availability in order to fulfill orders strategically based on time constraints and production processes
- Take inventory of all printing materials and substrates in house and ordering material as needed to maintain pars as well as specialty materials for specific jobs on a contract by contract basis
- Maintain relationships with vendors, keeping track of invoices, and updating our website to reflect current prices on inventory
- Additionally keep track of basic office needs and place orders as needed through ULINE for shipping materials, janitorial supplies, and cleaning supplies
Print Production Specialist
SignInk LLC.
09.2021 - 08.2022
- Operate industry-leading large format commercial printing equipment including SwissQPrint Impala and Nyala flatbed printers and Zund cutting machines
- Have extensive knowledge in printing related softwares, including Caldera, Print Factory, Adobe Suite, Imp, Microsoft Office, and other various applications aiding in graphic design and print production
- Working with strict deadlines of projects, balancing multiple projects at a time, and providing customer service to clients
- Having in-depth knowledge on materials and production processes to answer questions and make recommendations on a project-by-project basis
- Provide customer service in person, through email, live chats, and phone calls through LiveAgent
Owner
Cowpoke Glass Co.
12.2022 - Current
- This is a company I began in December of2022 which focuses on designing and creating custom stained glass
- I sell both patterns and finished stained glass products
- Responsibilities include maintaining and running my own website domain and online shop, fulfilling orders of both finished items and custom projects
- Content creating for my company Instagram and TikTok, focusing on growth, content interactions, and generating traffic to my website
- This is a small project I do for fun on the side, typically dedicating my weekends and a couple hours a week towards it
Shift Manager
Starbucks Coffee Company
05.2018 - 01.2021
- Nurtured an inviting and welcoming atmosphere for the community and patrons while quickly taking modified orders into a computer system and collecting payment
- Providing both speedy service while still connecting with customers
- Having a sophisticated knowledge on menu items, drink recipes, allergies, and ingredients in order to make recommendations, answer questions, or address concerns
- Was the lead shift in maintaining food health, safety, and cleanliness
Education
Bachelor of Fine Arts - Communication Arts, minor in Art History
Virginia Commonwealth University
07-2021
Skills
- Customer relations
- Small business operations
- Client and Vendor relations
- Project Management
- Project Estimating
- Attention to detail
- Customer service
- Decision-making
- Team leadership
- Purchasing and planning
Timeline
Owner
Cowpoke Glass Co.
12.2022 - Current
Project Manager and Lead Inventory Purchaser
SignInk LLC.
08.2022 - Current
Print Production Specialist
SignInk LLC.
09.2021 - 08.2022
Shift Manager
Starbucks Coffee Company
05.2018 - 01.2021
Bachelor of Fine Arts - Communication Arts, minor in Art History
Virginia Commonwealth University
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