Tiffany Hall
Roanoke,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills.
Overview
8
8
years of professional experience
Work History
Executive Assistant
Apex - Contracted By Appalachian Power
04.2022 - Current
- Answered high volume of phone calls and email inquiries.
- Use of current software system handing Contribution-in-Aid-of-Construction (CIAC) billing when needed.
- Handling Abnormal cost and recovery billing to accounts receivable to generate invoices/bills.
- Notifying Joint use of any billing when handling Damage To Property (DOP) work orders.
- Communicating with Joint use that pertains to any questions or updates for Damage to Property (DOP)
- Use of current software systems to follow accounting policy for redlining work orders.
- Properly account for Capital and O&M charges when redlining work orders.
- Process all West Virginia Department Of Highway contractor invoices.
- Gathering information from customers and creating invoices pertaining cover ups, De-energizing lines, Miscellaneous charges.
- Follow up on DOPS to make sure materials are posted accurately and in a timely manner.
- Assisting others in different areas as needed when time permits.
Office Assistant
Duncan Automotive
01.2021 - 04.2022
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Completed repair orders.
- Completed purchase orders.
- Creating and balancing deposits from general ledger accounts on excel.
- Create receipts for deposits.
- Complete reassignments on dx/trades.
- Preformed drug test on new hires.
- Complete expense tracking for daily profit.
- Experience with CDK and automotive accounting.
- Adding used and new cars into the accounting system.
Goodwill Industries
Customer Service
06.2019 - 12.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintained store cleanliness.
- Operated cash register.
- Processing payments.
- Assisting customer phone calls.
Certified Nursing Assistant
Springtree Health & Rehab
12.2016 - 01.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Supported needs of 22+ residents under long-term care.
Education
No Degree - Accounting
Virginia Western Community College
Roanoke, VAHigh School Diploma -
William Byrd High School
Vinton, VA06.2015
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Customer Service
- Excel spreadsheets
- Database Management
- Advanced MS Office Suite
- Invoice Processing
- Spreadsheet tracking
- Software Knowledge
- Accounting
- Honest and Dependable
- Supply Ordering
- Invoice Preparation
Timeline
Executive Assistant
Apex - Contracted By Appalachian Power
04.2022 - Current
Office Assistant
Duncan Automotive
01.2021 - 04.2022
Goodwill Industries
Customer Service
06.2019 - 12.2020
Certified Nursing Assistant
Springtree Health & Rehab
12.2016 - 01.2019
No Degree - Accounting
Virginia Western Community College
High School Diploma -
William Byrd High School
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