Tiffany Snider-Jefferson
Newport News
Summary
Dedicated Transportation Professional experienced in passenger transport and defensive driving. Delivered timely pickups and drop-offs while ensuring safety and customer satisfaction. Contributed to retail environments by managing transactions, providing superior customer service, and fostering teamwork to adapt to changing needs.
Overview
18
18
years of professional experience
Work History
Taxi Driver
Z-Trip
Hampton, VA
10.2025 - 01.2026
- Navigated city routes efficiently, ensuring timely passenger pickups and drop-offs.
- Utilized GPS technology to optimize travel routes and minimize delays.
- Communicated effectively with dispatch for seamless ride coordination.
- Maintained cleanliness and functionality of vehicle to enhance passenger experience.
- Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
- Monitored traffic patterns to adjust driving strategies in real-time for efficiency.
- Completed daily vehicle inspections to ensure safety compliance and operational readiness.
- Adapted quickly to changing schedules and demands, maintaining flexibility in service delivery.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
Uber Driver
Uber Driver
Hampton,VA
02.2025 - 09.2025
- Navigated city routes efficiently to optimize passenger pickups and drop-offs.
- Demonstrated adaptability by responding to dynamic traffic conditions and rider requests.
- Utilized Uber app features for route planning and real-time navigation assistance.
- Maintained vehicle cleanliness and safety standards to ensure a positive rider experience.
- Provided exceptional customer service through effective communication with passengers.
- Managed time effectively to maximize ride opportunities throughout shifts.
- Resolved passenger concerns promptly to enhance satisfaction ratings on the platform.
- Collaborated with fellow drivers to share best practices for improving service quality.
Cashier
Food Lion
Norfolk,VA
04.2008 - 04.2009
- Provided exceptional customer service to enhance shopping experience and build loyalty.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to ensure safety and efficiency.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
- Resolved customer inquiries and complaints effectively, ensuring satisfaction with services rendered.
- Collaborated with team members to streamline checkout processes and improve service speed.
- Monitored cash drawer for accuracy, ensuring proper handling of funds throughout shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Trained new cashiers on procedures, enhancing team performance and operational consistency.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
EKG Tech - Medical
Virginia Peninsula Communtiy College
Hampton,VA06-2025
Massage Therapy - Medical
Fortis College
Norfolk, VA06-2010
Skills
- Passenger transport
- Defensive driving
- Vehicle operations
- Safety regulations
- Safety awareness
- Excellent navigation
- Vehicle maintenance
- Cash management
- Passenger transport
- Punctuality
- Clean driving record
- Passenger assistance
- Patience and tolerance
- Cleaning and sanitation
Timeline
Taxi Driver
Z-Trip
10.2025 - 01.2026
Uber Driver
Uber Driver
02.2025 - 09.2025
Cashier
Food Lion
04.2008 - 04.2009
EKG Tech - Medical
Virginia Peninsula Communtiy College
Massage Therapy - Medical
Fortis College