Tiffany C Parker BSN, RN, CCRN
3409 Ballahack Rd. Chesapeake
Summary
Experienced and dynamic healthcare professional with a proven track record in clinical leadership and team collaboration. Recognized for genuine interpersonal leadership skills, fostering teamwork, ensuring high-quality care in critical environments, and promoting a culture of safety. Highly skilled in patient care management and resource allocation. Strong focus on collaboration and achieving optimal results. Ability to adapt to changing needs and ensuring high standards of care. Excellent communication, problem-solving, and organizational skills. Reliable, flexible, and driven to improve patient outcomes and lead the team by example.
Overview
26
26
years of professional experience
Work History
Patient Care Supervisor
Sentara Norfolk General Hospital
03.2015 - Current
- Maintained high levels of compliance with regulatory standards and hospital policies through staff education efforts during daily rounding on inpatient units.
- Optimized resource allocation to address patient needs effectively.
- Enhanced patient satisfaction by improving communication among healthcare team members.
- Strengthened relationships between nursing staff and other departments by actively participating in meetings aimed at improving overall patient experience within the facility.
- Managed staffing schedules effectively to maintain appropriate coverage at all times while accommodating employee requests for time off when possible.
- Served as an accessible resource for both patients and their families by addressing concerns, answering questions, and providing education when needed.
- Promoted a culture of safety throughout the hospital, identifying potential risks, implementing appropriate safeguards, and providing ongoing training to staff members.
- Provided ongoing support to staff members dealing with complex cases or challenging patient situations, fostering a sense of teamwork and collaborative problemsolving.
- Enhanced team morale by recognizing individual achievements regularly when responding to MRT's, Inpatient Stroke Alerts, and Code Blues and through informal interactions.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Maintained effective communication with staff, physicians and interdisciplinary teams to promote high quality patient care.
- Collaborated with all teams throughout the hospital to maintain daily operations.
Unit Coordinator, CICU
Sentara Norfolk General Hospital
07.2010 - 01.2020
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in a timely manner and participating in daily bedflow huddles.
- Managed medical emergencies calmly and effectively while leading the CICU team.
- Coordinated with the interdisciplinary teams during daily MDR's to enhance care to our critically ill patients.
- Collaborated, communicated and engaged with family and support system to support patients healing process.
- Demonstrated adaptability and resilience by providing support during periods of high census or staff shortages, ensuring continuity of care for all patients.
Charge Nurse and Preceptor, CICU
Sentara Norfolk General Hospital
07.1999 - 07.2010
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift huddles to inform staff of changes in patient care assignments.
- Mentored and supervised newer nurses, fostering a supportive and professional work environment.
Education
Bachelor of Science - Nursing
East Carolina University
Greenville, NCSentara Leadership Academy
Norfolk, VA01-2016
Skills
- Clinical leadership
- Critical Thinking
- Teamwork and collaboration
- Service excellence
- Problem-solving
- Multitasking
- Effective communication
- Adaptability, flexibility, reliability
- Relationship building
Accomplishments
Nurse Excellence Award
Team Daisy Award-CICU
AACN Silver Beacon Award x2
Team Nurse Excellence Award-PCS
Co-chair and Chair of systemwide CCNPF; Committee member for Diabetes Resource Nurse, Magnet Steering, Donor Committee, NDNQI, Skin Care Resource Nurse, API editor and scheduler, PAH committee, Nurse Peer Review
Nurse Excellence Award
Nominated by my team and physician partners for the Nurse Excellence Award for constant dedication to the team and ability to deliver high quality, compassionate care to critically ill patients under some of the most challenging conditions, while still maintaining a professional, calm, supportive attitude and unwavering desire to shine as a leader and RN.
Timeline
Patient Care Supervisor
Sentara Norfolk General Hospital
03.2015 - Current
Unit Coordinator, CICU
Sentara Norfolk General Hospital
07.2010 - 01.2020
Charge Nurse and Preceptor, CICU
Sentara Norfolk General Hospital
07.1999 - 07.2010
Bachelor of Science - Nursing
East Carolina University
Sentara Leadership Academy
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