Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tilia Durham

Petersburg

Overview

3
3
years of professional experience
2
2
Certifications

Work History

Caregiver

FirstLight HomeCare
Richmond
05.2025 - Current
  • Assisted clients with daily living activities and personal care routines.
  • Administered medications according to prescribed schedules and guidelines.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supported bathing, dressing and personal care needs.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Sanitation Worker

durhams cleaning services llc
Richmond
09.2023 - 11.2025
  • Maintained cleanliness and sanitation of assigned areas in various facilities to uphold safety and health standards.
  • Operated cleaning equipment and supplies effectively and safely.
  • Communicated with management regarding cleaning schedules and special requests.
  • Cleaned and sanitized equipment, walls, ceilings, and surfaces to promote a hygienic environment.
  • Removed trash and waste from work areas to designated collection points.

Customer Service Representative

Maximus
chester
06.2023 - 08.2024
  • Answered customer inquiries, providing accurate information on products and services to facilitate informed purchasing decisions.
  • Assisted customers with inquiries and resolved issues, enhancing customer satisfaction and loyalty.
  • Asked probing questions to determine service needs and input information accurately into electronic systems, ensuring prompt service delivery.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Some College (No Degree) - Healthcare

Brightpoint Community College
Chester Virginia

Skills

  • Equipment maintenance
  • Problem solving
  • Team collaboration
  • Customer service
  • Effective communication
  • Healthcare compliance
  • Healthcare management

Certification

cpr

Timeline

Caregiver

FirstLight HomeCare
05.2025 - Current

Sanitation Worker

durhams cleaning services llc
09.2023 - 11.2025

Customer Service Representative

Maximus
06.2023 - 08.2024

Some College (No Degree) - Healthcare

Brightpoint Community College
Tilia Durham