Timothy Conroy
Manassas
Summary
Senior Program Executive with over 10 years of experience in managing complex technology and cybersecurity initiatives in multi-vendor settings. Expertise in PMLC governance, RAIDD management, and executive-level reporting to enhance program transparency. Proficient in program planning, resource management, and stakeholder engagement, ensuring large-scale projects remain on schedule. Recognized for establishing clarity and momentum in dynamic environments, facilitating informed decision-making and successful outcomes.
Overview
38
38
years of professional experience
2
2
Certifications
Work History
Arena Technical Coordinator
National Hockey League
Washington
09.2015 - Current
- Coordinate technical support for NHL events and game-day operations.
- Assist in troubleshooting technical issues for broadcast and media services.
- Develop training materials for staff on technical systems and tools.
- Support integration of new technologies into operational workflows.
- Perform troubleshooting to diagnose and resolve technical issues in a timely manner.
- Manage the installation and maintenance of IT infrastructure, including hardware, software and networks.
- Serve as liaison between end-users, vendors, consultants, project managers and developers.
IT Program Manager
ECS Federal, LLC
Arlington
09.2023 - 10.2025
- Led end-to-end delivery of a large-scale DHS enterprise cloud modernization and SaaS service-delivery program, ensuring adherence to client governance frameworks, security mandates, and contractual performance standards.
- Established and enforced program governance structures, including decision forums, escalation paths, reporting cadence, and control artifacts aligned to the client’s program management lifecycle (PMLC).
- Served as the primary client liaison to the COR and senior government stakeholders, providing trusted advisory support, issue resolution, and alignment across priorities, dependencies, and remediation efforts.
- Owned program RAIDD management, proactively identifying risks, issues, and dependencies, developing mitigation strategies, and escalating items through governance and steering committee forums.
- Delivered weekly, monthly, and ad hoc executive reporting, providing leadership with actionable insights on schedule, performance, risk posture, and service improvement opportunities.
- Conducted vendor and solution assessments, Analysis of Alternatives (AoA), and modernization justifications to support informed client decision-making and acquisition strategies.
- Improved program data accuracy and audit readiness by standardizing PMO documentation, performance reporting, and SharePoint workflows, increasing transparency and traceability across the program.
Program Manager
ECS Federal, LLC
Washington
06.2022 - 09.2023
- Directed a $1.3 million cyber security service-delivery operation across multiple portfolio environments with responsibility for contract compliance, performance oversight, and customer satisfaction.
- Led end-to-end delivery of a large-scale DHS enterprise cloud modernization and SaaS service-delivery program, ensuring adherence to client governance frameworks, security mandates, and contractual performance standards.
- Established and enforced program governance structures, including decision forums, escalation paths, reporting cadence, and control artifacts aligned to the client’s program management lifecycle (PMLC).
- Served as the primary client liaison to the COR and senior government stakeholders, providing trusted advisory support, issue resolution, and alignment across priorities, dependencies, and remediation efforts.
- Owned program RAIDD management, proactively identifying risks, issues, and dependencies, developing mitigation strategies, and escalating items through governance and steering committee forums.
- Delivered weekly, monthly, and ad hoc executive reporting, providing leadership with actionable insights on schedule, performance, risk posture, and service improvement opportunities.
- Conducted vendor and solution assessments, Analysis of Alternatives (AoA), and modernization justifications to support informed client decision-making and acquisition strategies.
- Improved program data accuracy and audit readiness by standardizing PMO documentation, performance reporting, and SharePoint workflows, increasing transparency and traceability across the program
Deputy Program Manager
ECS Federal, LLC
Washington
03.2019 - 06.2022
- Served as a key advisor to federal IT leadership, bridging executive stakeholders and agile delivery teams to drive alignment, transparency, and program execution.
- Supported governance and delivery of a complex AI/ML product, managing schedules, dependencies, risks, and prioritization across multiple workstreams.
- Developed and maintained executive-level reporting, translating technical progress into clear insights to inform leadership decisions.
- Applied data-driven program management practices, including KPI definition, success metrics, and hypothesis-driven iteration, to guide delivery outcomes.
- Facilitated prioritization and escalation discussions to ensure delivery remained aligned with strategic objectives.
- Fostered effective working relationships with the COR, COTRs, and CIO leadership teams, ensuring transparent communication, and collaborative problem solving across all service delivery areas.
Program Manager
XTec, Incorporated
Reston
03.2020 - 11.2021
- Managed a $100M+ DHS enterprise identity and credentialing program, overseeing resources, deliverables, and vendor performance in a highly regulated environment.
- Provided program governance across staffing, service delivery, and performance reporting, ensuring data accuracy, and audit-ready operational outputs.
- Led lifecycle management from discovery through iterative delivery, supporting client modernization objectives, and mission outcomes.
- Monitored team performance and utilization, implementing corrective actions to maintain delivery quality, and workforce effectiveness.
Project Manager
ECS Federal, LLC
Washington
01.2018 - 03.2020
- Supported enterprise PMO operations across 38+ high-visibility programs, ensuring compliance with governance standards, reporting requirements, and delivery controls.
- Developed and maintained core project artifacts, including charters, schedules, risk logs, and communication plans, to support executive oversight, and informed decision-making.
- Provided analytical support to assess program health, risks, and dependencies across the portfolio.
Project Manager
International Association of Chiefs of Police
Alexandria
09.2015 - 01.2018
- Managed a $2.1 million U.S. Department of Justice (DOJ), Office for Victims of Crime grant initiative that directly led to the successful implementation of an organizational strategy in three police departments.
Program Research Specialist/Crime Analyst
New York State Police
Albany
05.1996 - 08.2015
Asst. to the Secretary to the Governor
New York State Executive Chamber
Albany
10.1992 - 05.1996
Confidential Clerk
New York State Ethics Commission
Albany
10.1989 - 10.1992
Special Assistant
New York State Governors Office of Employee Relations
Albany
10.1987 - 10.1989
Education
Bachelor’s Degree - Organizational Leadership and Communication
Marist College
Poughkeepsie, NYSkills
- Information technology governance
- End-to-end RAIDD ownership and maintenance
- Program governance design and enforcement
- Proactive risk identification and mitigation planning (RMF)
- Schedule, resource, and cost tracing with leadership visibility
- Enterprise PM tools (Jira, ServiceNow, MS Project, mondaycom)
- Vendor and system integration oversight
- Executive-level Communication/reporting
- Data-Driven Reporting
- Artifact management
- Documentation Development
- Technical Requirements
- MS Project and Microsoft Office
- Jira and Confluence
- ServiceNow and Slack
- MS Visio
- mondaycom
- Slack
Clearance
Active Secret Clearance
Certification
Certified Scrum Master
Timeline
IT Program Manager
ECS Federal, LLC
09.2023 - 10.2025
Program Manager
ECS Federal, LLC
06.2022 - 09.2023
Program Manager
XTec, Incorporated
03.2020 - 11.2021
Deputy Program Manager
ECS Federal, LLC
03.2019 - 06.2022
Project Manager
ECS Federal, LLC
01.2018 - 03.2020
Arena Technical Coordinator
National Hockey League
09.2015 - Current
Project Manager
International Association of Chiefs of Police
09.2015 - 01.2018
Program Research Specialist/Crime Analyst
New York State Police
05.1996 - 08.2015
Asst. to the Secretary to the Governor
New York State Executive Chamber
10.1992 - 05.1996
Confidential Clerk
New York State Ethics Commission
10.1989 - 10.1992
Special Assistant
New York State Governors Office of Employee Relations
10.1987 - 10.1989
Bachelor’s Degree - Organizational Leadership and Communication
Marist College