Timothy White Jr
Suffolk,VA
Summary
Experienced IT professional with a proven track record of implementing and maintaining cost-effective system testing and troubleshooting methods.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cyber Test Engineer
AERMOR
04.2021 - 08.2024
- Develops cyber survivability test plans and designs test objectives to assess systems' resilience against cyber-attacks, targeting critical components.
- Collaborated with several Joint Stakeholders to meet objectives, milestones, and pretest planning activities.
- Leads technical discussions, documentation reviews, and cross-functional team coordination to ensure successful test execution.
- Evaluates system threats, vulnerabilities, and capabilities using the NIST Risk Management Framework (RMF) to inform cyber test planning.
- Familiar with GCCS-J system standards and procedures, and develops Plans of Action and Milestones (POA&M) for test execution.
Service Desk
Apex Systems
10.2020 - 11.2020
- Provided Tier 1 technical support, streamlined service desk processes, and prioritized tickets based on departmental guidelines, improving efficiency and reducing response times.
- Maintained up-to-date industry knowledge to optimize service desk performance and enhance customer satisfaction.
- Multitasked across various responsibilities while maintaining attention to detail and fostering a collaborative work environment by assisting fellow associates.
Senior Operations Specialist
ADP
05.2017 - 07.2020
- Deployed programs and updates to systems across the U.S. and Canada, managing release deployment and ensuring timely processing based on urgency.
- Utilized project management skills within the SDLC framework to deliver programs on schedule and improve operational efficiency through streamlined processes and best practices.
- Created technical documentation and served as a liaison between patch developers and technicians.
- Leveraged expertise in Z/OS Mainframe Architecture to enhance system performance and cultivate strong relationships with internal and external stakeholders, contributing to organizational success.
Administrative Assistant
Norfolk State University
01.2011 - 01.2013
- Collaborated with systems administrators to ensure proper functionality across campus labs and assisted students with hardware and software issues.
- Set up various LANs, installed system-wide software, and allocated mass storage space to support lab operations.
- Utilized Active Directory to reset passwords, unlock accounts, and manage administrator and service accounts.
- Gained hands-on experience with routers, switches, and provided support for IOS and Android devices.
Education
Bachelor of Science - Electronic Technology
Norfolk State University
Norfolk, VA05.2014
Skills
- Test Documentation
- Functional Testing
- Microsoft Office proficient
- Support SOP Writing
- Network Security
- PowerShell Scripting
- Cyber Security Protocols
- Critical Thinking and Problem Solving
- IT systems implementation
- IT Troubleshooting
Certification
- CompTIA Security+ 701
- Azure Fundamentals
Security Clearance
TS/SCI
Timeline
Cyber Test Engineer
AERMOR
04.2021 - 08.2024
Service Desk
Apex Systems
10.2020 - 11.2020
Senior Operations Specialist
ADP
05.2017 - 07.2020
Administrative Assistant
Norfolk State University
01.2011 - 01.2013
Bachelor of Science - Electronic Technology
Norfolk State University
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