Gabriel Titus
Alexandria
Summary
Have 8 years of Wrestling experience which translates to having very strong problem solving skills, grit, determination, and a will to get done what needs to get done. Have also worked in the Insurance industry cold calling potential clients for Life Insurance policies, further reinforcing a no quit perspective and a can do attitude. Worked in Customer Service for around a year and have great framing in social interactions, ensuring the customer/client will have a smooth experience interacting with the business.
Overview
10
10
years of professional experience
Work History
Advertising Agent
West Potomac High School
12.2023 - 01.2024
- Directed traffic to the Wrestling team's mattress sale, worked out on route one holding signs and passing out flyers to people.
- Identified and reached out to potential clients to offer services.
- Ensured proper information for potential buyers.
Freelance Insurance Agent
Karma Financial
06.2024 - 12.2024
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Utilized CRM software to manage client relationships.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
Customer Service Representative
Purrfect Groomers
09.2014 - 04.2015
- Responded to customer requests for products, services, and company information.
- Implemented and developed customer service training processes.
- Delivered prompt service to prioritize customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Diploma - General Studies
West Potomac High School
Alexandria, Virginia06-2024
Skills
- Customer follow-up
- Financial analysis software
- Insurance product promotion
- Call management
- Scheduling
- Account updating
- Communication Skills
Accomplishments
I am a seasoned Wrestler who competed at a State Level
Generated 28,000 dollars of insurance premiums during a month long span
Languages
Spanish
Limited Working
Timeline
Freelance Insurance Agent
Karma Financial
06.2024 - 12.2024
Advertising Agent
West Potomac High School
12.2023 - 01.2024
Customer Service Representative
Purrfect Groomers
09.2014 - 04.2015
Diploma - General Studies
West Potomac High School
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