Tkia Ellis
Emporia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Shift Supervisor
Starbucks
Emporia
07.2021 - Current
- Supervised daily operations to ensure smooth workflow and service quality.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Addressed any issues that arose during the shift in a proactive manner.
- Maintained accurate records of daily transactions and deposits.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
Education
Greensville County High School
Emporia, VASkills
- Cash handling
- Customer service
- Conflict resolution
- Effective communication
- Time management
- Continuous improvement
- Verbal and written communication
Languages
English
Native/ Bilingual
Affiliations
- Skilled with computers.
- Fast learner.
- Goal driven.
Timeline
Shift Supervisor
Starbucks
07.2021 - Current
Greensville County High School
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