Tom Marion
Virginia Beach
Summary
Results-driven sales and retail management professional with over 20 years of experience in the swimming pool industry. Proven success building long-term customer relationships, driving commercial and retail sales, leading high-performing teams, and consistently exceeding business goals. Extensive product knowledge combined with strong consultative selling, leadership, and business development skills. Recognized for developing talent, delivering exceptional customer service, and creating profitable growth while maintaining operational excellence.
Overview
20
20
years of professional experience
Work History
General Manager
Leslie's Pools
04.2006 - Current
- Manage one of the company's highest-volume retail locations while consistently exceeding sales, profitability, and customer service goals.
- Build long-term relationships with residential and commercial customers by providing expert product recommendations and customized solutions.
- Successfully develop commercial business through relationship building with pool professionals, contractors, and business customers.
- Earned the President's Club Award for outstanding sales performance and operational excellence.
- Lead, coach, and develop a high-performing team focused on delivering exceptional customer experiences and achieving sales objectives.
- Recruited, trained, and mentored numerous Assistant Managers who were later promoted to General Manager positions.
- Analyze sales trends, inventory levels, and financial performance to maximize revenue and profitability.
- Foster a culture of accountability, teamwork, and continuous improvement while maintaining high operational standards.
Education
High School Diploma - undefined
Princess Anne High School
Skills
- Commercial & Retail Sales
- Consultative Selling
- Customer Relationship Management
- Business Development
- Account Management
- Sales Strategy
- Team Leadership
- Training & Development
- Commercial Customer Support
- Budget & Profit Management
- Communication
- Product & Industry Expertise
Timeline
General Manager
Leslie's Pools
04.2006 - Current
High School Diploma - undefined
Princess Anne High School