Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Toni Barnette

Chase City

Summary

Detail-oriented Administrative and Customer Service professional with over 15 years of experience supporting office operations, corporate sales teams, and client service environments. Proven ability to manage accounts, improve operational efficiency, and ensure high levels of customer satisfaction through clear communication, strong organization, and attention to detail. Personable and dedicated customer service representative with a positive, team-oriented attitude and a strong track record of building rapport with clients. Articulate, enthusiastic, and results-driven, with a demonstrated passion for building relationships, cultivating partnerships, and contributing to overall company success.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Certified Lab Technician

B&B; Consulting, Inc
01.2024 - 01.2025
  • Performed laboratory tests, maintained documentation, and upheld safety protocols.

Corporate Sales Associate

Dun & Bradstreet
01.2016 - 01.2023
  • Managed accounts, used CRM systems, negotiated terms, and supported revenue growth.

Sales Associate

Victoria's Secret
01.2015 - 01.2016

Administrative Assistant

Scott CPA Firm
01.2013 - 01.2015

Patient Care Representative

Home Care Delivered
01.2004 - 01.2009

Education

High School Diploma -

Bluestone High School

Skills

  • Experienced healthcare customer service professional with medical billing and insurance support experience Skilled in high-volume inbound call handling, patient communication, and issue de-escalation with empathy and professionalism Proficient in patient account review, interpreting EOBs, resolving billing discrepancies, and communicating with insurance carriers Detail-oriented with strong documentation skills, EHR and CRM system experience, and the ability to manage multiple tasks efficiently in fast-paced, metrics-driven environments while maintaining HIPAA compliance

Certification

Driver's License

Timeline

Certified Lab Technician

B&B; Consulting, Inc
01.2024 - 01.2025

Corporate Sales Associate

Dun & Bradstreet
01.2016 - 01.2023

Sales Associate

Victoria's Secret
01.2015 - 01.2016

Administrative Assistant

Scott CPA Firm
01.2013 - 01.2015

Patient Care Representative

Home Care Delivered
01.2004 - 01.2009

High School Diploma -

Bluestone High School
Toni Barnette