Accomplished Operations Manager with a proven track record at Staples, enhancing customer satisfaction and streamlining operations. Expert in customer service and team collaboration, I significantly improved product quality and operational efficiency. My leadership ensured meticulous quality control and effective staff training, driving notable achievements in customer support and problem resolution.
Salary: 12.50 start/12.80 ending
My responsibilities were to take care of our customers. Worked freight that needed to be out. Built plan-o-grams and set endcaps. Made sure the all returns/write-offs were processed. Also, made sure the store was recovered each night,
Salary 13.00 start/15.00 ending
Supervised customer service operations on a day-to-day basis.
Took care of any returns, check cashing, lottery, money orders, and western union. Made sure all the cashiers had supplies they needed. Also, in charge of any change needed at the registers.
Salary 14.00 start/14.50 end
Enhanced customer satisfaction by providing efficient and accurate print and copy services.
Implemented quality control measures that reduced errors, minimizing reprints and improving overall product quality.
Trained new employees on proper use of equipment, software, and company procedures, contributing to overall staff efficiency.
Prepared detailed quotes for prospective clients based on their specific requirements after understanding their objectives thoroughly.
Salary 13.00 start/14.50 ending
I handled the store scheduling and requests off on a weekly basis. Was in charge of the truck delivery each week, and the truck team. In charge of setting sales each week. Was in charge of making sure the overages/shortages of any register was dealt with.
Salary 9.00 start/10.00 ending
Greeted customers, helped locate merchandise, and suggested suitable options.
Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.