Toni R. Moore
Fairfax
Summary
Clearance: TS/SCI
Results-driven IT Professional with over 11 years of experience supporting secure communications and enterprise systems across the U.S. Department of Defense, White House Communications Agency, and private defense contractors. Proven leader and Senior IT Specialist for the Presidential Communications Command, providing direct technical support to the President, Vice President, and senior government agencies. Expertise spans system administration, network security, cross-domain data transfer, and endpoint protection, with hands-on experience managing both Windows and Linux environments, Active Directory, GPOs, and insider threat tools. Adept at leading joint-service teams, overseeing infrastructure upgrades, and delivering critical support in high-stakes, mission-driven environments. Currently seeking new opportunities to continue applying advanced technical and leadership skills in a dynamic IT or cybersecurity role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Cyber Engineer
Forcepoint
03.2023 - 09.2023
- Installation of maintenance/bug hot-fixes for various platforms
- Utilize Linux, Windows and networking expertise to support and field critical customer driven requirements, enabling secure cross domain data transfer
- Configure and maintain Forcepoint Insider Threat products
- Provide training, troubleshooting, and on-site/remote support to customers.
- Preform daily, weekly, monthly and annual system and application backups.
- Applied leading theories and concepts to development, maintenance and implementation of information security standards, procedures and guidelines
- Conducted research to test and analyze feasibility, design, operation and performance of equipment, components, and systems.
Junior Systems Administrator
ManTech Intel Corp
09.2021 - 03.2023
- Managed infrastructure upgrades, analysis and resolution of end user hardware and software issues.
- Facilitated IT enterprise architecture across organization's enterprise transformation programs.
- Led functional and technical support for implementation of software applications and enhancements.
- Responsible for day-to-day coordination and administration of tasks by ensuring quality and productivity standards are maintained while meeting customer schedules.
- Oversaw and maintained mixed server environment, including Windows, Unix and Linux, while ensuring 99% uptime.
- Provided full range of IT support services to customer activities including client/server services which required strong understanding of Windows 10 environments including Active Directory, DNS and GPO’s.
Lead Information Systems Technician
White House Communications Agency
11.2016 - 07.2021
- Directly managed 12 joint military personnel.
- Led and mentored teams of information technicians in daily operation, maintenance, installation, and repair of network assets.
- Provided direct IT and network communications support to the President, Vice President, and First Lady of the United States; White House staff, U.S. Secret Service, National Security Council, and other government officials and agencies as directed.
- Maintained IT Customer Support Desk for U.S. Secret Service and White House staff during 145 official and political
Presidential and Vice Presidential events; supported network communications on 65 domestic and international trips providing customer support to over 150+ U.S. personnel during each trip. - Coordinated White House telecommunications requirements with local AT&T Representatives throughout the United States; responsible for billing and ensuring expedited installation of reliable services during Presidential and Vice Presidential visits.
- Oversaw installation and maintenance for enhanced wireless networks on Presidential and Vice Presidential trip sites.
- Provided administrative and technical support for Defense Information Systems Agency network assets by securing connections between multiple government networks during White House East Wing Renovation project in 2019.
- Managed user accounts in Active Directory Users/Computers and responsible for applying group policies.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Ensured proper security, handling, reporting and distribution of Communication Security (COMSEC) materials, systems and equipment
- Demonstrated superior technical expertise as Senior IT Specialist for Presidential Communications Command.
Education
Bachelor of Science - Information Technology
George Mason University
Fairfax, VA01-2028
Associate of Arts - General Studies
American Military University
Skills
- Executive Customer Support
- Cisco Routing/Switching
- Active Directory Users/Computers
- Configuration Management
- Ticketing Software
- Windows Administration
- Remote Desktop Services
- Network and Systems Security
- Linux
- Critical thinking
Certification
COMTIA Security+ CE
COMPTIA A+ CE
Timeline
Senior Cyber Engineer
Forcepoint
03.2023 - 09.2023
Junior Systems Administrator
ManTech Intel Corp
09.2021 - 03.2023
Lead Information Systems Technician
White House Communications Agency
11.2016 - 07.2021
Associate of Arts - General Studies
American Military University
Bachelor of Science - Information Technology
George Mason University
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