Tonya Chiarizia

Provide expert guidance to clients on auto, home, and commercial insurance products through inbound sales calls.

Assess customer needs, recommend appropriate coverage options, and tailor policies to ensure comprehensive protection.

Maintain a high closing ratio while delivering excellent customer service and building long-term client relationships.

Process new policies and policy changes in compliance with state regulations and company standards.

Collaborate with underwriting and claims departments to resolve client concerns and support retention efforts.

Consistently meet or exceed monthly sales and service goals in a fast-paced call center environment.