Tonya Duncan
Alexandria,VA
Summary
PMP certified Senior Project Manager with 10+ years leading complex initiatives across SaaS, real estate, pharma, non-profit, and agency sectors. Delivered $50M+ in project value through expert application of PMBOK frameworks, strategic planning, and cross-functional leadership, with proven expertise in financial budget management ($1M+ client budgets, contracts vs. actuals tracking), risk management, and stakeholder alignment across all organizational levels. Consistently demonstrates bachelor's-equivalent business acumen through measurable results and strategic execution at scale.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Freelance Project Manager
Bellweather Agency
06.2024 - 11.2024
- Project Planning & Initiation
- Developed comprehensive project charters and work breakdown structures (WBS) to formalize deliverables, milestones, and success criteria.
- Established baseline schedules, aligning cross-functional teams to key deadlines
- Stakeholder & Communication Management
- Served as the primary point of contact for clients and internal stakeholders, conducting weekly steering committee meetings to ensure alignment.
- Resource & Risk Management
- Optimized cross-functional resource allocation across 5 departments using capacity planning tools (Smartsheet/Asana), preventing scheduling conflicts.
- Monitored triple constraints (scope, budget, schedule), identifying and mitigating risks preserving 92% of projects within original parameters.
- Execution & Delivery
- Led daily stand-ups maintaining 100% on-time deliverable completion.
Project Manager
Moore Digital, CDR Division
04.2023 - 09.2023
- Strategic Project Leadership
- Directed a $1M+ portfolio of concurrent digital/print marketing projects (lapsed, expired, acquisition, donor, sustainer, sustainer lapsed) for the organization's highest-profile client, achieving 95% on-time delivery, contributing to client retention.
- Orchestrated cross-functional collaboration across 5+ dedicated account teams, aligning creative, technical, and analytics stakeholders to unified objectives.
- Resource & Schedule Management
- Directed schedules and workloads for 15+ FTEs/contractors across 5+ concurrent project streams, implementing real-time resource reallocation protocols that maintained 100% project coverage despite evolving priorities.
- Developed integrated master schedules (IMS) for 5+ concurrent projects per segment, synchronizing dependencies across digital and print workstreams.
- Implemented risk-adjusted budgeting, maintaining all initiatives within 5% of allocated budgets through real-time resource rebalancing.
- Stakeholder & Delivery Management
- Led daily stand-ups and weekly steering committee meetings, serving as sole POC for C-suite stakeholders on project health.
- Authored requirements documentation and project charters.
- Financial Stewardship & Reporting
- Governed $1.2M annual project budget, implementing earned value management (EVM) to track spend against deliverables.
- Delivered biweekly financial dashboards to C-suite stakeholders, highlighting:
- Burn rates vs. projected timelines.
- ROI per audience segment (acquisition, lapsed, sustainer).
- Negotiated vendor SOWs thus reducing production costs while preserving quality standards.
- Automated forecasting models that improved quarterly budget predictability.
Senior Program Manager
NJA LLC
05.2013 - 11.2019
- Program Leadership & Project Execution
- Led all phases of program implementation from initial needs assessment through delivery and evaluation, managing timelines and deliverables across 4 school sites serving 500+ students.
- Established key performance indicators and monitoring systems that demonstrated 78% improvement in participants' emotional regulation skills.
- Developed and maintained comprehensive project documentation including charters, work breakdown structures, and progress reports.
- Stakeholder & Cross-Functional Management
- Served as primary liaison between district administrators, school staff, and community partners to align program objectives with organizational goals.
- Facilitated regular stakeholder meetings to review requirements, address concerns, and maintain engagement throughout the project lifecycle.
- Operational Oversight & Process Improvement
- Managed all operational aspects including budget planning and resource allocation for the $12K annual program.
- Implemented quality control measures through regular site visits and feedback sessions, leading to 30% improvement in participant retention.
- Risk Management & Continuous Improvement
- Identified potential implementation risks early and developed mitigation strategies that maintained 100% on-time program delivery.
- Established evaluation protocols that provided actionable data for program refinement and stakeholder reporting.
Skills
- Strategic Execution & Enterprise Oversight
- People Management (2-5 direct reports)
- Cross-Functional Team Leadership (20)
- Budget & Financial Analysis ($2M)
- Agile, Waterfall & Hybrid PM
- Risk Mitigation & Stakeholder Alignment
- Contract Negotiation & Process Optimization
Technologies:
- Project Management: Asana, Smartsheet, Wrike, Workfront, Advantage, Workgroups (Davinci)
- CRM/ERP: Salesforce, Workamajig, PeopleSoft, Hubspot
- Collaboration: MS Teams, Slack, Miro, Boardvantage, Google Suite
- Design & Development: Canva, SharePoint, SQL
- Microsoft Suite: Full proficiency (Word, Excel, PowerPoint, etc.)
- Specialized: Bambu
Certification
- PMP - Project Management Professional
Websites
Timeline
Freelance Project Manager
Bellweather Agency
06.2024 - 11.2024
Project Manager
Moore Digital, CDR Division
04.2023 - 09.2023
Senior Program Manager
NJA LLC
05.2013 - 11.2019
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