TONYCHIA COPES
Hallwood
Summary
Knowledgeable Computer Operator/Link 16 effective at setting controls and running specific daily tasks. Collaborative and communicative with proven history of quickly fixing minor issues and helping resolve more advanced problems. Meticulous in data management procedures. Security Clearance
Overview
12
12
years of professional experience
Work History
Computer Operator II/Link 16
BAE Systems
11.2023 - Current
- Electronically transfer recorded data and media.
- Handle and control classified media and documents.
- Conduct data recording activities on electronic equipment during and after mission events.
- Link 11, Link 16, & CDLMS
Logistic Supply Specialist
United States Army
09.2021 - Current
- Maintain accountability of equipment
- Perform maintenance management and warehouse functions in order to maintain equipment records
- Receive, inspect, inventory, load/unload, store, issue and deliver supplies and equipment
- Oversee incoming supplies and equipment, simplify and standardize maintenance data and raise quality and accuracy of performance, cost, and parts data through improved maintenance management issue and receive areas
- Secure and control weapons and ammunition in security areas
- Supervised personnel in supply, services, materials management and logistical operations.
Assistant Customer Service Manager
Food Lion
04.2012 - 10.2014
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
- Developed documentation and logs of implemented solutions and generated and submitted reports
- Managed department call volume of two calls per day and coordinated department schedules to maximize coverage during peak hours.
Education
Associate Degree: Business Administration and Information Technology -
Eastern Shore Community College
Melfa, VA2025
Automated Logistics Specialist Course -
United States Army Quartermaster Corps
Fort Lee, VA02.2022
High School Diploma -
Arcadia High School
Oak Hall, VA06.2008
Skills
- Computer Networking
- Customer Service
- Detailed Meeting Minutes
- IT Support
- Advanced MS Office Suite Knowledge
- Microsoft Internet Explorer
- Team Goals
- Back Office Operations
- Technical Troubleshooting
- Customer Relationship Management
- System Administration
Affiliations
05/2023, present, Honor Society, Secretary, Phi Theta Kappa
Internship
02/2023, 05/2023, Virginia Space Authority, Wallops, VA, 494.50
Timeline
Computer Operator II/Link 16
BAE Systems
11.2023 - Current
Logistic Supply Specialist
United States Army
09.2021 - Current
Assistant Customer Service Manager
Food Lion
04.2012 - 10.2014
Associate Degree: Business Administration and Information Technology -
Eastern Shore Community College
Automated Logistics Specialist Course -
United States Army Quartermaster Corps
High School Diploma -
Arcadia High School
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