Summary
Overview
Work History
Education
Skills
Timeline
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Toriano Graves

South Chesterfield

Summary

A highly motivated and experienced professional seeking an Upper Management role that will allow me to utilize my strong leadership and organizational skills to drive successful outcomes.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

17
17
years of professional experience

Work History

Owner/Partner

Home Restoration
12.2019 - Current
  • Updating and or making changes to the current structure of the housing property to ensure a more modern look. This includes the outside structure as well as inside structure. Flooring, painting, framing, adding and removing amenities as the customer request.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Shipping and Receiving Manager

Stertilite Warehouse / Temp - Sedona
12.2019 - 01.2020
  • Managed and monitored daily shipping and receiving operations in a warehouse environment.
  • Ensured accurate tracking of warehouse inventory and quality control.
  • Supervised and trained a team of 10+ warehouse employees on operational processes and procedures.

Logistics Manager

Harbor Freight Tools
08.2018 - 12.2019
  • Managed warehouse operations, inventory control and material handling.
  • Created and implemented employee schedules.
  • Recruited, trained and evaluated warehouse staff.
  • Conducted weekly cycle counts to ensure inventory accuracy.
  • Ensured customer satisfaction through excellent customer service.
  • Monitored deliveries to guarantee timely arrivals.
  • Coordinated dispatching of 20 drivers to accomplish daily delivery requirements.

Service Writer, Full-Time

Theisen's Home Farm Auto
03.2017 - 12.2017
  • Developed cost estimates and scheduled service technicians.
  • Verified warranty and service contract coverage.
  • Managed inventory, including daily parts and supplies and weekly cycle counts.
  • Provided excellent customer service and up-sold customers.

Branch Manager, Full-Time

E.J. Welch
02.2016 - 02.2017
  • Oversaw daily operations and established sales goals.
  • Handled product ordering, stocking and customer sales.
  • Prepared daily reports and conducted regular inspections.
  • Made daily deposits and managed opening and closing shifts.

General Manager, Full-Time

Advance Auto Parts
12.2013 - 01.2016
  • Developed and implemented annual sales and operating budgets.
  • Managed, trained and scheduled a team of 15-20 employees.
  • Conducted meetings with suppliers and commercial accounts to improve operations.
  • Achieved sales targets and maintained inventory levels.

Store Manager

AutoZone, Inc
02.2008 - 02.2013
  • Supervised and trained a team of up to 10 employees, including orientations for new hires.
  • Implemented a tracking system for employee sales numbers.
  • Increased Gross Profit and maintained a Loss Prevention scorecard of 1.3%.
  • Produced weekly and quarterly reports on inventory, Loss Prevention, attendance, sales, and cash management.
  • Managed weekly stock shipments into the sales system.

Education

High school or equivalent - Business Management

Richard Bland College
Petersburg, VA

Skills

  • Customer Service
  • Organizational Skills
  • Sales System
  • Operations
  • Excel
  • Outlook
  • Powerpoint
  • Microsoft Word
  • Word
  • Leadership Skills
  • Excellent Organizational Skills
  • Key Holder
  • Logistics
  • Onsite
  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

Owner/Partner

Home Restoration
12.2019 - Current

Shipping and Receiving Manager

Stertilite Warehouse / Temp - Sedona
12.2019 - 01.2020

Logistics Manager

Harbor Freight Tools
08.2018 - 12.2019

Service Writer, Full-Time

Theisen's Home Farm Auto
03.2017 - 12.2017

Branch Manager, Full-Time

E.J. Welch
02.2016 - 02.2017

General Manager, Full-Time

Advance Auto Parts
12.2013 - 01.2016

Store Manager

AutoZone, Inc
02.2008 - 02.2013

High school or equivalent - Business Management

Richard Bland College

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Toriano Graves