Toshula Morton
Roanoke
Summary
Highly reliable professional with strong multitasking abilities and great customer service skills. Experienced in enhancing customer experiences and managing transactions efficiently.
Overview
9
9
years of professional experience
Work History
Mobile Bartender
Self-employeed
Roanoke, VA
06.2026 - Current
- Crafted and served a diverse range of cocktails and beverages, ensuring customer satisfaction.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Managed cash handling and transactions efficiently.
CNA
Harmony Senior Services
Roanoke, VA
02.2026 - Current
- Documented patient care accurately in electronic health records for continuity of care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained cleanliness and safety in resident areas, ensuring compliance with health standards.
Assistant Store Manager
Dollar General
Roanoke, VA
01.2023 - 06.2025
- Trained new staff on company policies and procedures.
- Trained and mentored new staff on company policies, procedures, and customer service best practices.
- Resolved customer complaints effectively, fostering positive relationships and loyalty within the community.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Administrative Assistant
Vacares
Roanoke, VA
08.2017 - 06.2019
- Managed correspondence, ensuring timely responses and organization of communications.
- Coordinated scheduling for meetings and events to optimize office efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
William Fleming High School
Roanoke, VA06-1995
Diploma - Administrative Assistant
MedCerts
06-2021
Certificate of Technical Studies - Health Administration
Fast Track
Roanoke, VA02-2017
Skills
- Multitasking ability
- Strong multitasking
- Consistent beverage preparation
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Highly reliable
- Team player attitude
Timeline
Mobile Bartender
Self-employeed
06.2026 - Current
CNA
Harmony Senior Services
02.2026 - Current
Assistant Store Manager
Dollar General
01.2023 - 06.2025
Administrative Assistant
Vacares
08.2017 - 06.2019
Diploma - Administrative Assistant
MedCerts
High School Diploma -
William Fleming High School
Certificate of Technical Studies - Health Administration
Fast Track