Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy E. Cassidy

Aldie

Summary

Proficient administrative assistant with expertise in document management and calendar coordination. Demonstrated success in maintaining office organization and improving operational processes, poised to support strategic goals through enhanced efficiency.

Overview

6
6
years of professional experience

Work History

Administrative Assistant III

Kwaantech
Chantilly
09.2023 - 05.2025

• Utilized Microsoft Dynamics to consolidate databases, increasing time management and reducing errors during the data entry and verification processing.

• Data entry clerk utilizing multiple platforms to analyze and document required items for each Visa application.

• Identifying and reporting fraudulent applications at both data entry and verifications processes.

• Navigated Outlook organizational email accounts to anonymously correspond with prior employers and letter of recommendation authors to determine the validity of the applicant documents provided.

• Attended virtual Teams meetings with colleagues and higher supervision for new Standard Operating Procedures as new streamlined processing was implemented at least monthly.

• Utilized 4 platforms to screen each employer and recommendation author for past fraudulent tips, scam emails, photoshopped signatures, inconsistent dates of employment and supervision.

• Organized and maintained office files and records for easy access.

• Collaborated with colleagues to improve office organization and workflow efficiency.

Unit Program Coordinator

USAF
Abilene
04.2022 - 08.2023

• Utilized multiple Outlook Organizational boxes and calendars to schedule in-processing appointments, daily email correspondence for Command Support Staff, Unit Commanders calendar tracking and scheduling.

• Highly proficient in Adobe Pro, able to convert Word documents to PDF files, combining and reorganizing multiple files into a single scrolling PDF, and reducing files sizes too large to avoid send delays due to size constraints.

• Continually implemented process improvement plans to streamline all office programs, records management, daily operations, and battle rhythm management.

• Coordinated with Lead Production Superintendent for 19-person B-ACE (Bomber Agile Combat Exercise) to Eielson AFB, AK to ensure authorizations, billeting reservations and return were completed in 24 hours. Assisted in a 3-person maintenance crew to extend authorizations and manage travel reservations for delayed return due to maintenance requirements on 1 B-1 aircraft.

Unit Program Coordinator

USAF
Spangdahlem Air Base
03.2019 - 03.2022

• Backfilled as Commanders Secretary for more than 30 days over the rating period ensuring seamless continuity, Outlook Calendar management of appointments and general secretarial du es associated with the position.

• Modified current Smooth Move Briefing for first term airmen PCSing for the first me from an overseas assignment. Identified missing paperwork for orders, shipping of unaccompanied baggage, TMO flights and the disposal or shipping of personally owned autos.

• Streamlined the Unit and Base out processing to completely vOP Checklist including all base tasks to reduce confusion and duplication of out-processing tasks. First Squadron on base to go completely virtual!

• Maintained and presented PowerPoint Weekly Staff slides to include Inbound/Sponsor and Outbound Personnel, Decorations, DECOR 6 submittals, OPRs and EPRs.

Unit Deployment Manager

USAF
Tucson
12.2018 - 02.2019

· Managed 350+ mobility records for the 355th Air Mobility Squadron.

· Coordinated AMC flight reservations for outgoing and incoming deployed personnel.

· Orchestrated mobility equipment and documentation to include hazardous declarations documentation and assisted Logistics Readiness Squadron with placement, weighing of equipment and pallets of miscellaneous aircraft ground equipment.

· Assisted with pre-deployment training completion and documentation including CED orders from 355th LRS logistic technicians, the completion of DTS authorizations with the 355thComptroller Squadron, and assisted personnel with filing travel vouchers within five duty days of return.

Education

High School Diploma -

Tallwood High School
Virginia Beach
06-1993

Skills

  • Adobe Pro
  • Data entry
  • Office organization
  • Process improvement
  • Calendar management
  • Document management
  • Team collaboration
  • Attention to detail
  • Effective communication
  • Problem solving
  • Time management
  • Transcription and dictation
  • Customer service
  • Professional and mature
  • Phone call answering
  • PC proficient
  • Appointment scheduling
  • Accounting skills
  • Proofreading
  • Self-starter
  • File organization
  • Social media
  • Customer relations
  • Office supply management
  • Critical thinking
  • Mail distribution
  • Verbal communication
  • Task prioritization
  • Documentation and recordkeeping
  • Computer proficiency
  • Inventory supplies
  • Document preparation

Timeline

Administrative Assistant III

Kwaantech
09.2023 - 05.2025

Unit Program Coordinator

USAF
04.2022 - 08.2023

Unit Program Coordinator

USAF
03.2019 - 03.2022

Unit Deployment Manager

USAF
12.2018 - 02.2019

High School Diploma -

Tallwood High School
Tracy E. Cassidy