Travis Tiezzi

Meeting and exceeding sales goals and expectations.

Handling, fixing and providing support for various tech issues.

Activating smartphones and performing carrier integrations to set up service on Verizon's network.

Ensuring positive guest interactions and ensuring guest retention

Providing valuable expertise to consumers about various devices, features and differences.

Opening and closing store handling cash ins and cash outs, inventory and purchase orders.

Serving in a fine dining establishment on the Downtown Mall in Charlottesville. Ensuring guests a wonderful and memorable evening out.

Oversaw daily operations to ensure efficient front-of-house service delivery.

Trained and mentored staff on customer service protocols and operational standards.

Managed reservations and seating arrangements to optimize dining experience for patrons

Coordinated special events, ensuring seamless execution from planning to service delivery.

Analyzed customer feedback to identify areas for improvement in service quality and offerings.

Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.

Resolved guests complaints while maintaining positive customer environment.

Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.

Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.

Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.

Serving in a fine dining establishment by the Capital building in Richmond, VA.

Working as a team with other servers to run private board room lunches and dinners for high level guests such as the Virginia Black Caucus, Governor and staff, Business leaders, and Pharmaceutical groups.

Coordinating with back of house to ensure seamless service

Serving guests in a high paced casual authentic Italian Ristorante.