Trecia Justice
Fort Lee
Summary
Reliable and detail-oriented professional with a proven track record in customer service and appointment scheduling. Adept at managing complex calendars, resolving client inquiries with empathy, and mastering new digital tools quickly. Highly organized and self-motivated, seeking to leverage strong communication skills in a remote environment to drive team efficiency and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pastry Chef
Thompson Hospitality
Petersburg
07.2025 - Current
- Created innovative dessert menus for high-volume events and catering services.
- Prepared and decorated pastries using various techniques and fresh ingredients.
- Managed inventory levels to ensure availability of baking supplies and materials.
Baker
FREELANCE BAKER
01.2023 - Current
- Produce a variety of baked goods for private parties and events.
- Specialize in cake, confections, and customized baked desserts.
- Strict adherence to safety and sanitation regulations.
- Deliver and set up for special events per request.
Pastry Chef
THE LANDINGS GOLF & ATHLETIC CLUB
08.2024 - 11.2024
- Assisted pastry chef in preparing and baking a wide variety of pastries, desserts, and bread items.
- Measured and mixed ingredients according to recipes, ensuring precision and consistency in product quality.
- Operated and maintained kitchen equipment such as mixers, ovens, and dough sheeters.
- Prepared pastry dough, fillings, and toppings, following established recipes and techniques.
- Decorated pastries and desserts, showcasing creativity and attention to detail in presentation.
- Assisted in inventory management, tracking ingredient levels and ensuring timely replenishment.
- Maintained a clean and organized workspace, following sanitation and safety guidelines.
- Portioned and packaged pastries for sale, maintaining product freshness and presentation.
- Contributed to menu development, suggesting new pastry items and flavor combinations.
- Collaborated with the pastry team to brainstorm and execute seasonal and holiday-themed creations.
- Assisted in the preparation of special orders and custom pastry requests, meeting customer specifications.
Scheduling Agent
Aspen Dental
Savannah
02.2023 - 08.2024
- Collaborated with department managers to adjust shifts as needed.
- Processed payroll information including hours worked, leave taken, deductions.
- Tracked vacation requests, sick days and other absences to optimize staffing levels.
- Conducted regular meetings with staff members to discuss upcoming events or changes that may affect their work schedule.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server
THE OLDE PINK HOUSE
01.2022 - 03.2023
- Greet guests warmly and professionally upon their arrival.
- Assist guests in selecting a table and ensuring their comfort.
- Set the table impeccably according to fine dining standards, ensuring proper placement of cutlery, glassware, and napkins.
- Taking Orders and Menu Recommendations
- Possess a comprehensive understanding of the menu, including ingredients, preparation methods, and flavor profiles.
- Anticipate guests' needs and preferences, offering personalized recommendations based on their stated desires or dietary restrictions.
- Clearly communicate menu items and answer questions regarding ingredients, cooking techniques, and portion sizes.
Education
Diploma - Professional Pastry Arts
Auguste Escoffier School of Culinary Arts
08.2024
High School Diploma -
Lithonia High School
Lithonia, GA04-2014
Skills
- Customer service
- Excellent communication
- Interpersonal communication
- Friendly, positive attitude
- Flexible and adaptable
- Relationship building
- Microsoft office
- Organizational skills
- Problem-solving
- Time management
- Team collaboration
- Attention to detail
- Customer satisfaction
Certification
Food Handlers Card
Timeline
Pastry Chef
Thompson Hospitality
07.2025 - Current
Pastry Chef
THE LANDINGS GOLF & ATHLETIC CLUB
08.2024 - 11.2024
Scheduling Agent
Aspen Dental
02.2023 - 08.2024
Baker
FREELANCE BAKER
01.2023 - Current
Server
THE OLDE PINK HOUSE
01.2022 - 03.2023
Diploma - Professional Pastry Arts
Auguste Escoffier School of Culinary Arts
High School Diploma -
Lithonia High School