Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Parks Chevrolet Richmond
07.2024 - Current
Collaborated with team members to achieve monthly sales targets.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
Finance Manager
Banister Nissan Of Norfolk
03.2021 - 05.2024
Reviewed documentation and identified financial discrepancies where applicable.
Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Sales Associate
Bannister Nissan of Norfolk
05.2019 - 03.2021
Built relationships with customers to encourage repeat business.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Sales Associate
Casey Subaru
02.2017 - 05.2019
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Junior Firefighter
Isle Of Wight County
08.2015 - 01.2017
Collaborated with senior firefighters to develop emergency response strategies for various incident scenarios.
Assisted in reducing response times by maintaining firefighting vehicles and equipment in optimal condition.
Enhanced team efficiency by conducting regular training sessions on fire safety protocols and equipment usage.
Aided in preventing potential fire hazards by conducting thorough inspections of residential and commercial buildings.
Cashier
McDonald's
04.2014 - 01.2015
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Fire Science
Thomas Nelson Community College
Hampton, VA
04-2016
Certificate of Technical Studies - FireFighter 1
New Horizon
Hampton, VA
04-2015
Certificate of Technical Studies - FireFighter 2
New Horizon
Hampton, VA
04-2015
Certificate of Technical Studies - Emergency Technician
New Horizon
Hampton, VA
04-2015
High School Diploma -
Woodside High School
Newport News, VA
04-2015
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Goal oriented
Conflict resolution
Store opening and closing
Upselling
Meeting deadlines
Certification
Firefighter II Certification (FF II) - International Fire Service Accreditation Congress (IFSAC).
Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Firefighter I Certification (FF I) - International Fire Service Accreditation Congress (IFSAC).
National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
HazMat WMD Response Technician Level Certificates, Department of Homeland Security approved courses```.
Timeline
Sales Associate
Parks Chevrolet Richmond
07.2024 - Current
Finance Manager
Banister Nissan Of Norfolk
03.2021 - 05.2024
Sales Associate
Bannister Nissan of Norfolk
05.2019 - 03.2021
Sales Associate
Casey Subaru
02.2017 - 05.2019
Junior Firefighter
Isle Of Wight County
08.2015 - 01.2017
Cashier
McDonald's
04.2014 - 01.2015
Firefighter II Certification (FF II) - International Fire Service Accreditation Congress (IFSAC).
Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Firefighter I Certification (FF I) - International Fire Service Accreditation Congress (IFSAC).
National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
HazMat WMD Response Technician Level Certificates, Department of Homeland Security approved courses```.
Bachelor of Science - Fire Science
Thomas Nelson Community College
Certificate of Technical Studies - FireFighter 1
New Horizon
Certificate of Technical Studies - FireFighter 2
New Horizon
Certificate of Technical Studies - Emergency Technician
New Horizon
High School Diploma -
Woodside High School
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