Trevor Mensavage
Danville
Summary
Customer-oriented bartender offering over a decade of hospitality experience in the local area, with a background preparing and serving alcoholic drinks at a fast paced casino. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
10
10
years of professional experience
Work History
Bartender
Caesar's Virginia
Danville
04.2024 - 08.2024
- Provided prompt and courteous service to enhance guest experiences.
- Maintained cleanliness of bar area and ensured proper sanitation practices.
- Assisted in inventory management by restocking supplies and tracking usage.
- Collaborated with team members to ensure efficient bar operations during peak hours.
- Engaged with guests to promote specials and create a welcoming environment.
- Handled cash transactions accurately and processed payments efficiently.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Front of House Team Leader
Kickback's
Danville
08.2022 - 05.2023
- Led and motivated front-of-house team to consistently deliver exceptional customer service.
- Led daily operations to ensure smooth restaurant service and customer satisfaction.
- Trained team members on front of house procedures and best practices to enhance service quality.
- Oversaw cleanliness and organization of dining areas, ensuring a welcoming atmosphere for guests.
- Communicated effectively with kitchen staff to ensure timely food delivery and service flow.
- Ensured health and safety regulations are adhered to within the restaurant environment.
Barista/Bartender
Crema & Vine
Danville
05.2017 - 08.2022
- Provided exceptional customer service in a fast-paced restaurant environment.
- Recommended wine pairings based on customer preferences and menu items.
- Managed wine inventory, ensuring proper storage and rotation of stock.
- Prepared and served wine tastings to enhance guest experiences.
- Trained new staff on wine service techniques and menu knowledge.
- Assisted in training new staff members on proper wine pouring techniques and responsible alcohol service practices.
Host Trainer
Outback Steakhouse
Danville
09.2014 - 07.2016
- Trained new hosts on customer service standards and restaurant procedures.
- Developed training materials for effective onboarding of new staff members.
- Coached individual hosts on how best to handle difficult customers or challenging situations.
- Provided ongoing support and feedback to improve host performance.
- Assisted in managing front-of-house operations during peak hours.
- Coordinated seating arrangements to optimize flow and guest satisfaction.
- Maintained cleanliness and organization of the host stand and entry area.
Education
Bachelor of Science - Sociology
Averett University
Danville, VA12-2022
Associate of Science - Liberal Arts And Sciences
DCC
Danville, VA12-2019
Skills
- Cocktail preparation
- Mixology techniques
- Wine recommendations
- Point of sale operation
- Bar operations management
- Dining room management
- Customer relationship management
- Staff training
- Engaging personality
Accomplishments
- After Hours Rotary Club, Foundation Chair
- Smokestack Theatre Company, Vice Chair of Fundraising Committee
Affiliations
- Danville Museum of Fine Arts and History, Member
Riverview Rotary Club, Volunteer
Timeline
Bartender
Caesar's Virginia
04.2024 - 08.2024
Front of House Team Leader
Kickback's
08.2022 - 05.2023
Barista/Bartender
Crema & Vine
05.2017 - 08.2022
Host Trainer
Outback Steakhouse
09.2014 - 07.2016
Bachelor of Science - Sociology
Averett University
Associate of Science - Liberal Arts And Sciences
DCC