Adaptable leader with a strong focus on customer engagement and staff development. Successfully managed store operations while mentoring teams to exceed performance targets and create a positive experience for all involved.
Overview
10
10
years of professional experience
Work History
Store Manager
Disc Replay
Toledo
10.2025 - Current
Managed daily store operations, ensuring proper inventory levels to meet customer demand.
Trained new staff on customer service protocols and store procedures, enhancing team performance.
Prepared weekly schedules to ensure sufficient floor coverage while adhering to business guidelines.
High School Percussion Instructor
Maumee High School
Maumee
11.2021 - Current
Developed engaging lesson plans for percussion students of varying skill levels.
Mentored young musicians in advanced techniques and performance preparation.
Collaborated with music faculty to integrate percussion into school-wide events.
Sales Manager
Guitar Center
Holland
06.2022 - 10.2025
Led sales team to achieve monthly revenue goals and improve customer engagement.
Conducted performance reviews to provide feedback and support employee development.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Assistant Manager
Circle K
Bowling Green
06.2016 - 06.2022
Managed daily store operations to ensure efficient workflow and customer satisfaction.
Trained and supervised staff to maintain high service standards and operational efficiency.
Resolved customer complaints promptly to foster a positive shopping experience.
Education
Bachelor of Arts - Musical Arts and Music Education
Bowling Green State University
Bowling Green, OH
08-2021
High School Diploma -
Franklin Heights High School
Columbus, OH
05-2016
Skills
Staff training
Verbal and written communication
Team building and leadership
Adaptability to change
Timeline
Store Manager
Disc Replay
10.2025 - Current
Sales Manager
Guitar Center
06.2022 - 10.2025
High School Percussion Instructor
Maumee High School
11.2021 - Current
Assistant Manager
Circle K
06.2016 - 06.2022
Bachelor of Arts - Musical Arts and Music Education