Trinity Owusu
Alexandria,VA
Summary
A highly motivated and team-oriented individual with a strong passion for problem-solving, giving back to the community, and delivering quality service. I am eager to leverage my experience in healthcare and leadership roles to contribute effectively to a dynamic team while continuing to grow personally and professionally.
Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills in emergency medical field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Observation Associate
Inova Fairfax
Fairfax, VA
10.2023 - Current
- Patient Observation Associate, I am responsible for ensuring safety and well-being of patients by providing continuous monitoring. This role involves observing patients who require close attention due to medical or behavioral concerns, documenting changes in patient conditions, and collaborating with medical staff to relay crucial information. I work directly with healthcare teams to maintain safe and calm environment, ensuring prompt response to any emergencies or concerns. I have received an award for the process of training new employees. Over the time I have been working I have Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Administrative Assistant
Inova Mount Vernon
01.2022 - 01.2023
- In this role, I provided administrative support to healthcare professionals by managing office tasks, scheduling appointments, and handling patient records. I was responsible for communicating with patients and staff, ensuring smooth office operations. I also managed filing systems, updated patient information, and assisted with billing and insurance processes. My strong organizational skills and attention to detail helped maintain the efficiency of the administrative team.
Education
High School Diploma -
Woodbridge Senior High School
Woodbridge, VA06.2022
High School Diploma -
Nova Community College
Virginia 08.2025
Skills
- Strong communication and interpersonal skills
- Leadership and team management
- Critical thinking and problem-solving abilities
- Time management and organization
- Experience with office management and administrative tasks
- Basic medical knowledge and patient care experience
- Customer service
- Time management
- Attention to detail
- Computer skills
Certification
Administrative Assistant Certification [Linkedin Learning Online Training] – (2023)
Summary
I am a versatile and motivated individual with experience in both customer-facing roles and administrative settings. My experience as a Patient Observation Associate, Shift Leader, and Administrative Assistant has equipped me with strong communication, leadership, and organizational skills. I thrive in both team environments and independent work scenarios, always focusing on contributing to the success of the team and organization. I value personal growth and am excited about opportunities that challenge me to learn, adapt, and contribute meaningfully.
Languages
English
Full Professional
Timeline
Patient Observation Associate
Inova Fairfax
10.2023 - Current
Administrative Assistant
Inova Mount Vernon
01.2022 - 01.2023
High School Diploma -
Woodbridge Senior High School
High School Diploma -
Nova Community College
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