Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Information Specialist
New Kent County
06.2025 - Current
Represented the county by greeting visitors and providing information on the county and travel information, Attended additional local events to promote the county, researched to stay updated on county information and events, collaborated with coworkers to ensure smooth operations at the visitors & commerce center, stocked and maintained a welcoming and informative environment for visitors.
Volunteer Work
Richmond Public Schools
10.2024 - Current
Data entry on Microsoft Excel, recorded and managed textbook systems. Encouraged a safe, fun, and responsible environment through classroom management. Sorted and organized student classwork and files. Connected with students by building friendly and caring relationships with them.
Sales Floor Associate
Under Armour
11.2023 - 02.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Answered customer questions about products and services and promoted key items. Greeted customers, helped locate merchandise, and suggested suitable options. Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions. Answered questions about the store over the phone.
Education
High School Diploma -
New Kent High School
Skills
Customer service, Time management, Computer literacy, Telecommunications, Attention to detail, Microsoft word, Microsoft excel, Microsoft Powerpoint, Phone system literacy
Certification
Microsoft Word (Office 2016), Microsoft Excel (Office 2016), Microsoft PowerPoint (Office 2016)