Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fraud Specialist
Navy Federal Credit Union
11.2022 - Current
Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
Improved customer trust by promptly addressing and resolving reported instances of fraud.
Offered advice and assistance to customers, paying attention to special needs or wants.
Updated account information to maintain customer records.
Team Leader
Michaels
03.2019 - 07.2021
Customer service, Team work, Money handling, Experienced with multiple computer software's, Fast learning
Education
High School Diploma -
Skyline High School
Front royal, VA
05.2022
No Degree - Business Administration And Management, Accounting
Laurel Ridge Community College
Middletown, VA
Skills
Data Entry
Financial Analysis
Customer Service
Time Management
Problem Solving
Certification
Business and Finance Certificate
Timeline
Fraud Specialist
Navy Federal Credit Union
11.2022 - Current
Team Leader
Michaels
03.2019 - 07.2021
High School Diploma -
Skyline High School
No Degree - Business Administration And Management, Accounting