Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Trinity Watne

Stafford

Summary

Dynamic professional with extensive experience in customer service and operations management at Dollar Tree. Proven ability to enhance customer satisfaction through effective problem-solving and team leadership. Skilled in money handling and maintaining accurate financial records, contributing to a positive work environment and operational efficiency. Adaptable and committed to excellence in all tasks.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Dollar Tree
04.2025 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Server

Montereys Little Mexico
06.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Cook and Caretaker

Firm Foundation Child Development Denter
03.2023 - 09.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Assisted Childcare Director in maintaining a weekly food schedule and grocery list to ensure health and diversity among food options.

Team Member

QuikTrip
02.2019 - 07.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

Certification - Phlebotomy

Tri County Technical School
Bartlesville, OK
02-2024

High School Diploma -

Epic Charter Schools
Bartlesville, OK (Online)
05-2021

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Operations management
  • Multitasking and organization
  • Adaptability and flexibility

Affiliations

  • Active Duty Spouse

Timeline

Assistant Manager

Dollar Tree
04.2025 - Current

Server

Montereys Little Mexico
06.2024 - 09.2024

Cook and Caretaker

Firm Foundation Child Development Denter
03.2023 - 09.2024

Team Member

QuikTrip
02.2019 - 07.2021

Certification - Phlebotomy

Tri County Technical School

High School Diploma -

Epic Charter Schools
Trinity Watne