Troi Nichols
Alexandria,VA
Summary
Hardworking individual offering work experience and extensive knowledge of core subject matter. Resourceful team player with experience with common software applications and social media platforms. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Bridal Consultant
Ellie’s Bridal Boutique
05.2024 - Current
- Sold over $140,000 of gowns and accessories
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
- Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
- Organized trunk shows featuring designer collections, boosting boutique visibility within the local market and driving sales growth.
- Played a key role in maintaining store inventory, including receiving and opening new bridal gown shipments, entering product information into the inventory system, and ensuring accurate tracking of stock.
- Participated in buying appointments for new inventory, collaborating with the management team to select styles that aligned with customer preferences and seasonal trends.
Intern
Asha Maía Design
11.2022 - Current
- Participated in furniture selection and documentation of specifications
- Shadowed in-home consultations and space planning and coordinated colors, finishes and fabrics to match
- Placed furniture orders from trade vendors
- Participated in installation days
- Updated status reports for client projects.
Retail Sales Associate
H&M Hennes & Mauritz
08.2023 - 10.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
Sales Associate
Crate And Barrel
11.2021 - 01.2023
- Sold over $50,000 of furniture and accessories to customers
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Bachelor of Science - Marketing
North Carolina A & T State University
Greensboro, NC05.2024
Skills
- Data Evaluation
- Workflow Optimization
- Team Collaboration
- Social Perceptiveness
- Dispute Mediation
- Sales Goal Attainment
- Interior Decorating
Additional Education
Interior Decorating, Penn Foster Career School, Scranton, PA
Timeline
Bridal Consultant
Ellie’s Bridal Boutique
05.2024 - Current
Retail Sales Associate
H&M Hennes & Mauritz
08.2023 - 10.2023
Intern
Asha Maía Design
11.2022 - Current
Sales Associate
Crate And Barrel
11.2021 - 01.2023
Bachelor of Science - Marketing
North Carolina A & T State University
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