Experienced with managing program operations and delivering impactful results. Utilizes strong project management and leadership skills to drive success. Track record of effective communication and resource optimization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Program Director
Phoenix-N-Peace
12.2024 - Current
Developed and executed program strategies to enhance operational efficiency and effectiveness.
Led cross-functional teams to deliver high-impact projects aligned with organizational goals.
Streamlined processes, resulting in improved service delivery and stakeholder satisfaction.
Managed program budgets, ensuring adherence to financial constraints while achieving objectives.
Mentored junior staff, fostering professional growth and development within the team.
Established performance metrics to monitor progress and drive continuous improvement initiatives.
Facilitated stakeholder engagement sessions to gather insights and align program outcomes with needs.
Analyzed program data to identify trends, inform decision-making, and optimize resource allocation.
Teacher
YMCA Early Learning Program
03.2024 - 12.2024
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Planned and implemented integrated lessons to meet national standards.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Teacher
Little People's Village 2
11.2022 - 09.2023
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
Applied specialized teaching techniques to reinforce social and communication skills.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Teacher
Holy Family Child Care Center
02.2022 - 10.2022
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Planned and implemented integrated lessons to meet national standards.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Applied specialized teaching techniques to reinforce social and communication skills.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Teacher’s Aide
Babysitters Club
04.2021 - 02.2022
Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Applied specialized teaching techniques to reinforce social and communication skills.
Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
Assistant Store Manager
Tommy Hilfiger
10.2013 - 01.2022
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Human Development and Community Engagement
Temple University
09.2025
Skills
Student-centered learning
Social-Emotional Learning training
Team Player
Human Resources
Lesson Planning
Energetic Caregiver
Customer Service
Emotionally supportive
Communication
Program leadership
Effective leader
Relationship building
Staff development
Certification
September 2022 Childhood Development Associate (CDA) Certification - Infant/Toddler
September 2022 CPR/First Aid/AED Certification - Adult & Pediatric
Leading Hand at Aerospace Industrial Development Corporation, Taiwan Peace PhoenixLeading Hand at Aerospace Industrial Development Corporation, Taiwan Peace Phoenix
Administrative Assistant at North Peace Secondary School, Peace River North-SD 60Administrative Assistant at North Peace Secondary School, Peace River North-SD 60