TROY JOHNSON
Montpelier
Summary
Professional ironwork specialist adept at structural assembly, welding, and blueprint interpretation. Proven track record in ensuring safety standards and delivering high-quality results. Strong focus on team collaboration, adaptability, and achieving project goals. Reliable, flexible, and skilled in handling evolving job requirements.
Customer service professional committed to excellence and results. Proven track record in managing customer service operations and enhancing team performance. Recognized for fostering collaboration and adaptability in dynamic environments. Expertise in problem-solving and team motivation.
Experienced with customer service and problem-solving in fast-paced environment. Utilizes effective communication and active listening to address customer concerns promptly. Knowledge of various customer service software and techniques, ensuring seamless and positive customer experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Iron Worker
Arlington Machine & Fabrication
06.2024 - Current
- Laid out and accurately fabricated structural iron.
- Accustomed to following safety protocols while working at heights or around heavy machinery.
- Accustomed to working with ironworkers' tools such as drift pins, jacks and wedges.
- Familiar with rigging methods used to raise large pieces of steel into place safely.
- Cut different structural metals and materials.
Sod Farmer
Brockmeade Sod Farm
01.2022 - 06.2024
- Set up and operated heavy farm machinery and equipment to till soil, plant, and harvest crops.
- Cared for established lawns by mulching, aerating, and weeding.
- Harvested and installed Sod at customers properties.
Customer Service
Regal Cinemas
11.2020 - 12.2021
- Maintained excellent customer service and positive attitude.
Customer Service
Foodlion Grocery Store
08.2019 - 10.2020
- Provided excellent customer service, addressing client concerns and requests promptly.
Education
High School Diploma -
Patrick Henry High School
Ashland, VA06-2019
Skills
- Heavy lifting
- Safety protocols and procedures
- OSHA compliance
- Safety measures
- Machine operator
- Adaptability and flexibility
- Truck unloading
- Data entry
- Customer service
- Call center experience
- Customer relations
Certification
Forklift and Machine operating license
Timeline
Iron Worker
Arlington Machine & Fabrication
06.2024 - Current
Sod Farmer
Brockmeade Sod Farm
01.2022 - 06.2024
Customer Service
Regal Cinemas
11.2020 - 12.2021
Customer Service
Foodlion Grocery Store
08.2019 - 10.2020
High School Diploma -
Patrick Henry High School
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