Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tsion Yitbarek

Health Science/ Nursing Student
Burke,VA

Summary

Dedicated student and employee with hands-on customer service experience and a strong foundation in core subjects. Detail-oriented, organized, and eager to contribute to team success through effective communication and a proactive work ethic.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
3
3
Certifications

Work History

Patient Care Technician

The Medical Team
Reston, Virginia
11.2023 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Contributed to team meetings, offering insights on patient care improvements based on direct observations.

Student Ambassador

Northern Virginia Community College - Annandale Campus
Annandale, Virginia
09.2022 - 11.2023
  • Engaged with prospective students and their families during campus tours and visits, providing detailed information about college programs, facilities, and campus life to create a welcoming and informative experience.
  • Fostered diversity and inclusion by organizing multicultural events that celebrated various cultures, enriching a campus life and promoting a sense of community among students.
  • Excellent interpersonal communication skills and ability to deal tactfully with people.
  • Created and distributed brochures, newsletters, and press kits for students during finals and exams periods to foster a fun and encouraging atmosphere, promoting effective study habits and stress relief.

Server

Sweet Water Tavern
Merrifield, VA
01.2021 - 08.2022
  • Exhibited excellent multitasking abilities by managing multiple tables simultaneously , ensuring top-quality service and a seamless dining experience for all guest.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Boosted sales through effective upselling techniques and an in-depth understanding of menu items, specials, and promotions, ensuring customer satisfaction and increased revenue.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Built and maintained warm relationships with regular customers, fostering loyalty and creating a welcoming atmosphere.

Retail Sales Associate

Treasure Throve Consignment Store
Springfield, VA
01.2020 - 12.2020
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Dental Office Receptionist

Agape Dental Care
Arlington, VA
01.2019 - 12.2019
  • Proficient in emailing, typing, scheduling, note-taking and other basic administrative duties.
  • Basic Knowledge of standard office and administrative tools and equipments.
  • Great attention to detail
  • Proficient in using in Microsoft office Suit, including word, Excel, and powerpoint, to efficiently manage tasks, create detailed reports, and deliver compelling presentations.
  • Adept at addressing customer needs, resolving issues efficiently, ensuring a positive experience that foster customer loyalty and satisfaction.
  • Experience in working with Virginia State procurement (eVA), accounts payable, accounts receivable processes and policies
  • Experience working with Oracle-based applications, such as Peoplesoft AIS.

Education

Associate of Science - Nursing

ECPI
Mannasses, VA
09.2021 - Current

No Degree - Realestate

Aceable Agent
Online
10.2024 - 12.2024

High School Diploma -

West Springfield Highschool
West Springfield, VA
09.2018 - 06.2021

Skills

Amharic

English

Microsoft Excel

Java

Leadership Skills

Social Media Marketing

Communications

Excellent organizational skills

Ability to manage time and prioritize tasks efficiently

Great attention to detail

Self-motivated individual with the ability to work independently

Accomplishments

    Former Student Senator

    Former president of Ethiopian and Eritrean Culture Club

    Former President of African Cultural Diversity Club

    Successfully hosted International night (Nova Campus)

Certification

RED CROSS

Timeline

No Degree - Realestate

Aceable Agent
10.2024 - 12.2024

CPR (Good for the next two years)

02-2024

Patient Care Technician

The Medical Team
11.2023 - Current

Student Ambassador

Northern Virginia Community College - Annandale Campus
09.2022 - 11.2023

Associate of Science - Nursing

ECPI
09.2021 - Current

Certified Nursing Assistant

06-2021

Server

Sweet Water Tavern
01.2021 - 08.2022

Retail Sales Associate

Treasure Throve Consignment Store
01.2020 - 12.2020

Dental Office Receptionist

Agape Dental Care
01.2019 - 12.2019

RED CROSS

01-2019

High School Diploma -

West Springfield Highschool
09.2018 - 06.2021
Tsion YitbarekHealth Science/ Nursing Student