TUESDAY PORTER
Mechanicsville
Summary
Experienced with managing office operations, scheduling, and administrative support. Utilizes efficient organizational skills and effective communication to ensure smooth office workflow. Track record of fostering collaborative environment and addressing challenges proactively.
Overview
18
18
years of professional experience
Work History
Office Coordinator
BON SECOURS
01.2023 - Current
- Managed front desk operations, coordinated meetings and employee events and training sessions. Helped to enforce office policies and procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Patient Representative
CARE NOW (HCA)
01.2022 - 01.2023
- Facilitated patient check-ins and answered inquiries regarding services, verified insurance details and processed various forms of payments, provided exceptional customer service in a fast-paced healthcare setting.
- Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
City Letter Carrier
UNITED STATES POSTAL SERVICE
01.2015 - 01.2022
- Sorted and prepared mail for daily delivery, delivered mail while ensuring accuracy and timeliness, supported customers with inquiries related to mail services and assisted with additional duties as requested.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
Office Manager
ARMISTEAD BURIAL AND CREMATION
01.2007 - 01.2019
- Coordinated funeral arrangements while providing empathetic client support, managed calls and maintained accurate files and documents, created and prepared essential forms and paperwork.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Bachelors of Science - Psychology
Virginia Union University
01.2027
Phlebotomy Technician - undefined
Med Certs
01.2025
High School - undefined
Bishop Loughlin Memorial High School
Brooklyn, NY01.1998
Skills
- Proficient in Word and Computer Applications
- Strong Leadership and interpersonal abilities
- Exceptional Communication Skills
- Effective problem – solving and organizational capabilities
- Schedule coordination
- Office administration
- Office management
- Customer service
Timeline
Office Coordinator
BON SECOURS
01.2023 - Current
Patient Representative
CARE NOW (HCA)
01.2022 - 01.2023
City Letter Carrier
UNITED STATES POSTAL SERVICE
01.2015 - 01.2022
Office Manager
ARMISTEAD BURIAL AND CREMATION
01.2007 - 01.2019
Phlebotomy Technician - undefined
Med Certs
High School - undefined
Bishop Loughlin Memorial High School
Bachelors of Science - Psychology
Virginia Union University
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