Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tuwana Jones

Lynchburg

Summary

Dynamic Sales Manager with a proven track record at Acceptance Now, excelling in national account management and solution selling. Skilled in negotiating contracts and enhancing client satisfaction. I foster strong relationships that drive business growth. An exceptional multi-tasker, I consistently deliver results while ensuring seamless sales operations.

Overview

18
18
years of professional experience

Work History

Sales Manager / Customer Service

Acceptance Now / Acima
05.2014 - 02.2025
  • Negotiated contracts with clients or partners, securing favorable terms for both parties involved.
  • Oversaw customer service processes, resolving any issue that may impact client satisfaction or retention.
  • Built strong relationships with key customers to maintain and expand business opportunities.

Administrative Assistant

Westover Dairy
07.2007 - 03.2013

*Ordering and taking inventory of office supplies.

*Worked closely with Human Resources on benefits and company polices.

*Identify prospective applicants and schedule interviews.

*Maintained timecards for associates.

*Kept track of associates vacations, personal days, and sick days.

*Maintained dairy trucks routes and closed bills.

*General office duties/ Front desk.

Education

Diploma - Data Entry Specialist

Phillips Business College
Lynchburg, VA
06.1998

Skills

  • National account management
  • Sales expertise
  • Solution selling
  • Exceptional multi-tasker
  • Excellent customer service

Timeline

Sales Manager / Customer Service

Acceptance Now / Acima
05.2014 - 02.2025

Administrative Assistant

Westover Dairy
07.2007 - 03.2013

Diploma - Data Entry Specialist

Phillips Business College
Tuwana Jones