Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Twinkal Panchal

Herndon

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

5
5
years of professional experience

Work History

Macy’s
VA
08.2025 - 01.2026
  • Restocking shelves, folding and hanging clothes, and cleaning assigned sections to keep the floor presentable.
  • Setting up window displays, mannequin layouts, and implementing planograms to drive sales.
  • Scanning merchandise for price changes, marking down clearance items, and tagging new arrivals.
  • Handled Buy Online Pickup in Store (BOPS), processing complex returns, and handling register transactions.

Administrative assistant

Lakozy Toyota
India
04.2023 - 12.2024
  • Supported the sales team in managing walk-in customers, providing product information, and ensuring a smooth showroom experience.
  • Assisted in lead generation and follow-up, helping increase test-drive conversions and customer engagement.
  • Maintained accurate customer records in CRM and coordinated with the sales team to streamline the sales pipeline.
  • Prepared vehicle quotations, handled documentation support, and ensured timely processing for bookings and deliveries.

Subject Teacher

St. Rock’s High School
India
08.2020 - 12.2022
  • Graded assignments, quizzes, examinations and projects; resolved student questions and offered office hours.
  • Conducted regular quizzes, evaluations, and class activities to measure comprehension and adjust teaching strategies accordingly.
  • Encouraged student participation by creating a supportive atmosphere that promoted curiosity, confidence, and respectful communication.
  • Assisted in organizing school programs, classroom displays, and educational activities that enriched the overall learning environment.

Subject Teacher

St. Teresa’s High School
India
10.2020 - 06.2022
  • Delivered engaging classroom instruction aligned with the school curriculum, ensuring clear understanding of core subject concepts.
  • Planned and executed daily lesson plans, assessments, and learning activities to support student academic growth.
  • Maintained a positive and disciplined classroom environment that encouraged participation and collaborative learning.
  • Coordinated with fellow teachers and school management to organize academic events, exams, and parent–teacher meetings.

Education

Diploma -

Teachers Global Education Guidance Institute
India
01-2021

Skills

  • Communication & Interpersonal Skills: communication, negotiation, relationship building, active listening, empathy, presentation skills
  • Sales Process & Technique: Prospecting, lead qualification, cold calling, objection handling, closing techniques, follow-up skills
  • Strategy & Management: Pipeline management, territory management, sales forecasting, strategic thinking, time management, customer needs analysis
  • Product & System Knowledge: Product knowledge, CRM proficiency

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Macy’s
08.2025 - 01.2026

Administrative assistant

Lakozy Toyota
04.2023 - 12.2024

Subject Teacher

St. Teresa’s High School
10.2020 - 06.2022

Subject Teacher

St. Rock’s High School
08.2020 - 12.2022

Diploma -

Teachers Global Education Guidance Institute
Twinkal Panchal