Ty-Mia Mitchell
Danville
Summary
Dedicated Criminal Justice internship seeker with a focus on Policing and Juvenile Justice. Passionate about advocating for at-risk youth, improving law enforcement practices, and influencing criminal justice policy. Committed to working with a strong environment while pursuing opportunities to apply critical thinking skills in the criminal justice field.
Overview
4
4
years of professional experience
Work History
Sales Associate
Rack Rooms Shoe Store
06.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Collaborated with team members to achieve sales goals and improve store performance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Store Environment Team Member
Michaels Arts and Crafts
08.2024 - Current
- Assisted customers in selecting art supplies, providing tailored recommendations based on project needs.
- Organized merchandise displays to enhance visual appeal and improve customer engagement.
- Maintained inventory accuracy through regular stock checks and effective restocking practices.
- Collaborated with team members to execute store promotions and special events successfully.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Monitored and verified merchandise for proper prices and labels.
Certified Trainer
Olive Garden Restaurant
09.2021 - 07.2023
- Delivered training sessions on food safety and quality standards for new staff members.
- Developed training materials to enhance team knowledge of menu items and service protocols.
- Ensured compliance with health regulations by conducting regular safety audits during training sessions.
- Monitored participant workflow and behaviors throughout training process.
- Assessed training needs by collaborating with team leaders and managers.
- Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
- Maintained organization of documents, materials, and equipment.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
Education
Bachelor of Science - Criminal Justice
Virginia State University
Petersburg, VA12-2026
High School Diploma -
Dan River High School
Ringgold, VA12-2021
Skills
- Problem-solving skills
- Time management
- Reliability
- Safety Protocols
- Leadership & Supervision
- Adaptability
- Critical Thinking & Decision-Making
- Policy Enforcement
- Effective Communication
- Ethical Responsibility
Affiliations
- Active Member of The Girls That Get It (TGTGI)
- Participated in Trojan Activities Board (TAB)
Timeline
Sales Associate
Rack Rooms Shoe Store
06.2025 - Current
Store Environment Team Member
Michaels Arts and Crafts
08.2024 - Current
Certified Trainer
Olive Garden Restaurant
09.2021 - 07.2023
Bachelor of Science - Criminal Justice
Virginia State University
High School Diploma -
Dan River High School
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