Tyanna Coles
Virginia Beach
Summary
Dedicated professional with a history at Home Instead Senior Care Home, excelling in compassionate caregiving and multitasking. Demonstrated ability to enhance patient comfort and satisfaction through effective teamwork and problem-solving. Skilled in medication administration and customer service, significantly improving operational efficiency and patient well-being.
Overview
5
5
years of professional experience
Work History
Care Aide
Home Instead Senior Care Home
11.2024 - Current
- Recognized signs of distress or changes in patient condition, promptly reporting to nursing staff.
- Utilized blood pressure monitors to track and record vital signs for patients.
- Applied safe lifting techniques and used mobility aids to assist patients with transfers and movements.
- Executed infection control protocols, ensuring clean and safe environments for patients.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Usher
Event Staffing
11.2021 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Monitored entrance and exit of venue to guarantee safety of guests.
Crew Member
Dunkin' Donuts
06.2020 - 09.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
No Degree - Business Administration
Tidewater Community College
Virginia Beach10-2027
High School Diploma -
Tallwood High School
Virginia Beach, VA06-2023
Skills
- Recreational activities
- Compassionate caregiving
- Housekeeping
- Meal preparation
- Medication administration
- Patient transportation
- First aid and safety
- Teamwork and collaboration
- Customer service
- Multitasking and organization
- Time management
- Problem-solving
Timeline
Care Aide
Home Instead Senior Care Home
11.2024 - Current
Usher
Event Staffing
11.2021 - Current
Crew Member
Dunkin' Donuts
06.2020 - 09.2020
No Degree - Business Administration
Tidewater Community College
High School Diploma -
Tallwood High School
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