Tyler Ballard
Newport News
Summary
Dynamic and personable professional with a proven ability to excel in roles demanding exceptional customer interaction and relationship building. Solid understanding of sales principles and customer service techniques, complemented by strong communication and organizational skills. Committed to fostering positive customer experiences while consistently achieving sales targets. Eager to leverage expertise in a challenging environment that values customer satisfaction and team collaboration.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Associate, Seasonal Position
Pandora Jewelry Store
- Provided exceptional customer service, ensuring a positive shopping experience.
- Entered and processed customers' orders
- Monitored inventory and ensured product stock.
- Explained products and services to customers.
- Assisted customers in product selection based on preferences and style.
- Maintained visual merchandising standards to enhance product presentation.
- Processed transactions accurately using point-of-sale systems.
- Participated in inventory management, including stock replenishment and organization.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Ride Operator
Busch Gardens
07.2024 - 11.2025
- Provided exceptional guest service while delivering the thrills and excitement Busch Gardens is known for.
- Responded to and exceeded guest expectations and needs.
- Consistently practiced safe work habits.
- Monitored and operated rides, ensuring all safety regulations were met.
- Completed opening safety checklists and tested rides prior to opening rides to guests.
- Assisted in loading and unloading guests from ride.
- Ensured all guests met the rider requirements.
- Maintained a safe, clean environment, including operator booths, ride areas, and surrounding guest areas.
- Communicated professionally and effectively with Ambassadors, Vendors and our Guests.
- Displayed the ability to act responsibly with a high attention to safety.
- Lifted, pushed, pulled and/or carried up to 50 lbs.
- Performed extensive walking and standing throughout entire work shift.
- Performed the physical activities; to include: kneeling, squatting, bending floor-to waist/waist-to-overhead, reaching overhead, performed grasping and fine hand manipulation tasks (used of tools/keyboard/writing).
- Performed cleaning duties; to include the use of cleaning chemicals.
- Complied with all grooming guidelines and employment standards.
- Consistently practiced safe work habits; to include the use of Personal Protection Equipment (PPE) and reported unsafe situations.
Crew Member
Tropical Smoothie Cafe
02.2024 - 06.2025
- Greeted customers, took orders, and handled cashier transactions.
- Ensured the café remained clean and organized.
- Prepared smoothies and food items.
- Blended smoothies according to recipes and assembled food items like wraps, flatbreads, and bowls.
- Worked with speed and accuracy while following food safety standards and maintaining product consistency.
- Maintained a positive attitude under pressure, and worked quickly without sacrificing quality.
Kennel Attendant/Volunteer
SPCA Peninsula
12.2023 - 04.2024
- Observed animals appearance and activity for general physical condition, obvious signs of illness, disease or discomfort.
- Thoroughly cleaned and disinfected all areas of the shelter as often as needed.
- Handled shelter animals in a safe and humane manner.
- Ensured animals had access to clean, fresh water at all times.
- Fed animals as appropriate and directed by management.
- Walked dogs several times per day for exercise, elimination for bladder/bowels.
- Cleaned and removed animal waste from kennels and litter boxes as often as needed.
- Ensured animals were clean and smell fresh.
- Recorded/reported unusual animal behavior or condition.
- Reported signs of illness, disease, unhealthy activity to management.
- Assisted in intake of animals to shelter as needed and requested.
- Washed and sterilized food and water containers.
- Washed and dried towels, blankets, toys and leashes.
- Cleaned public and common areas of shelter as directed.
- Emptied trash as needed and directed.
- Assisted clinic and animal care staff as needed.
- Assisted in transfer or adoption of animals as needed.
- Patroled grounds as requested to pick up trash, litter and animal waste.
- Maintained equipment used to complete job assignments and kept such equipment and tools in good working condition; notified management of major repairs needed or new equipment necessary to adequately complete assigned work.
- Assisted with adoptions as needed and cross-trained to handle animal intake.
- Assisted other employees, clients and volunteers in a cheerful and respectful manner as a representative of the Peninsula SPCA and ensured customer satisfaction.
- Completed animal adoption process with clients as requested and needed dictates.
- Other duties as may be assigned.
Education
High school diploma -
Denbigh High School
Newport News, VA06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Excellent communication skills
Certification
- Food Safety Certification (February 2025 to Present)
- CPR Certification (June 2025 to June 2027)
Languages
Spanish
Elementary
Timeline
Ride Operator
Busch Gardens
07.2024 - 11.2025
Crew Member
Tropical Smoothie Cafe
02.2024 - 06.2025
Kennel Attendant/Volunteer
SPCA Peninsula
12.2023 - 04.2024
Sales Associate, Seasonal Position
Pandora Jewelry Store
High school diploma -
Denbigh High School