TYLER HOGAN
Virginia Beach
Summary
Dedicated, nationally certified Outpatient Pharmacy Technician with over 8 years of experience in fast-paced healthcare environments. Proven expertise in task prioritization and efficient workflow management, ensuring strict compliance with all regulations and requirements. Exceptional skills in telephone support and multitasking contribute to high standards of patient care, particularly for Veterans, enhancing overall efficiency of pharmacy operations. Committed to medication management, patient consultations, and inventory control, leveraging teamwork and adaptability to maintain seamless pharmacy functionality while upholding rigorous standards of safety and satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Outpatient Pharmacy Technician GS-7
Department of Veterans Affairs
Chesapeake, VA
06.2025 - Current
- Prepare & verify medications pursuant to prescriptions
- Utilizing Scriptpro & manual counting to assemble prescriptions
- Recording necessary data electronically & labeling medications appropriately
- Maintaining assigned area in pharmacy to ensure proper storage & disposal of medications when necessary
- Assists Pharmacists as needed
- Skilled in utilizing CPRS and VistA systems, with expertise in managing medication storage through Omnicell for in-clinic use.
- Collaborated with interdisciplinary teams both within the VA and externally to enhance patient care and manage formulary strategies, prioritizing formulary medications to optimize cost savings for the VA.
- Demonstrated strong communication skills with veteran clients and pharmacy staff.
- Ensure precise documentation of communications with interdisciplinary teams both within and outside the VA.
- Effectively multitasked communications among doctors’ offices, veterans, and pharmacists, demonstrating a clear understanding of the necessary next steps.
- Trained in the safe handling and disposal of hazardous medications, ensuring compliance with safety regulations and protecting public health.
- Coordinate technical aspects of pharmacy drug distribution activities to ensure alignment with automation capabilities
- Evaluate and analyze workflow and coordinate work activities involved with pharmacy automation, including troubleshooting issues and formulating action plans.
- Archive automated dispensing data in accordance with established guidelines.
- Participate in process action teams to improve automation quality and safety.
- Resolve problems and complaints regarding all pharmacy and automated dispensing automation.
- Maintain oversight responsibility of user files for all automated dispensing systems.
- Manage the addition and deletion of items from automated dispensing systems.
- Ensure that equipment is cleaned and maintained to minimize downtime.
- Train and orient pharmacy staff and other medical center personnel on operating automation.
- Provide data for workload reports and process improvement projects.
- Utilize knowledge of VA pharmacy procurement and formulary to manage pharmacy automation equipment effectively.
- Understand and apply investigational drug policies and procedures as they relate to pharmacy automation equipment.
- Understand and adhere to controlled substance policies and procedures, including inspection processes and discrepancy resolution related to pharmacy automation.
- Attend regulatory meetings regarding automation and share knowledge with pharmacy staff.
- Assist as needed in both inpatient and outpatient pharmacy services to maintain the consistency of overall pharmacy services.
- Maintain clean and orderly work areas in accordance with good manufacturing practices.
- Provide specialized support for OmniCell-related issues, addressing automation-related concerns and troubleshooting any problems that arise.
- Collaborate with internal teams to optimize automation systems and enhance workflow efficiencies.
- Develop and implement training programs for staff on the proper use and maintenance of OmniCell equipment.
Pharmacy Technician
Harris Teeter Pharmacy
01.2016 - 05.2025
- Open/Close pharmacy
- Contacting various providers offices for prior authorizations
- Working closely with various interdisciplinary to accomplish good patient care and medication therapy and plans
- Engage in excellent customer service and interactions with guests
- Inventory management & audits
- Processing patient insurance
- Purchasing supplies & medications
- Receiving & interpreting physician prescriptions
- Assisting pharmacist with medication preparation & dispensing
- Exercising accuracy & attention to detail during routine functions in the pharmacy
- Maintaining records of physician prescriptions
- Facilitated the submission of prior authorizations to healthcare providers for non-formulary medication requests, enhancing patient care and ensuring access to necessary treatments.
- Generate revenues by calculating, recording, and issuing charges to customers
Education
Pharmacy Technician Certification -
ECPI University
01-2016
General Studies, Traffic Law
Old Dominion University
01-2015
High School Diploma - undefined
Peninsula Catholic School
06-2014
Skills
- Proficient in Microsoft Programs (Word, PowerPoint, Excel, Edge, Windows)
- Excellent Customer Service & Phone Etiquette
- Time Management & Organizational Prioritization
- Attention to Detail & Critical Thinking Skills
- Proficient in pharmacy automation technologies and drug distribution systems
- Strong analytical skills in evaluating workflow and data analysis
- Proven ability to troubleshoot and resolve technical issues with automated dispensing equipment
- Experience managing user files and inventory for automated dispensing systems
- Knowledgeable in VA pharmacy procurement, formulary, and controlled substance policies
- Effective communicator and team player with experience in training and orienting staff
- Detail-oriented with strong organizational skills for maintaining clean and orderly work areas
Certification
Nationally Certified and Licensed Pharmacy Technician July 2016 – Present
Timeline
Outpatient Pharmacy Technician GS-7
Department of Veterans Affairs
06.2025 - Current
Pharmacy Technician
Harris Teeter Pharmacy
01.2016 - 05.2025
General Studies, Traffic Law
Old Dominion University
High School Diploma - undefined
Peninsula Catholic School
Pharmacy Technician Certification -
ECPI University