Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Judson

Reston

Summary

Dynamic and results-oriented professional with experience at Playful Pack, excelling in customer service and problem resolution. Proven ability in multitasking and organization, effectively managing front desk operations while maintaining confidentiality. Skilled in training and advising staff, enhancing team performance, and customer satisfaction. Strong communicator with a focus on positive engagement.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Playful Pack
01.2025 - 08.2025
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Front End Coordinator

Sierra Trading Post
11.2023 - 07.2024
  • Advised and trained new employees in job tasks, offering positive reinforcement.
  • Successfully oversaw and handled all merchandising and maintenance for front end.
  • Engaged customers by offering to help find needed merchandise.
  • Stepped in to ring up customer purchases during very busy time periods or when store was short staffed.

Education

Associate of Science - Business Administration

Northern Virginia Community College
Annandale, VA
04-2025

Skills

  • Departmental support
  • Appointment confirmation
  • Correspondence typing
  • Correspondence drafting
  • Decision-making
  • Oral and writing communication
  • Time management
  • Multitasking and organization
  • Listening skills

Timeline

Front Desk Receptionist

Playful Pack
01.2025 - 08.2025

Front End Coordinator

Sierra Trading Post
11.2023 - 07.2024

Associate of Science - Business Administration

Northern Virginia Community College

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Tyler Judson