Summary
Overview
Work History
Education
Skills
Certification
Languages
Volunteer Opportunities
Language Skills
Timeline
Generic

Tylesha E. Vessels

Aylett

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Manager III

Amazon
Richmond
06.2023 - Current
  • Play an integral part in launching RIC4, a brand new 650,000 square-foot Amazon warehouse in Richmond, VA
  • Create training plans and materials for 4-6 salaried direct reports to help improve their managerial skills
  • Motivate all direct reports and warehouse associates to meet departmental goals
  • Lead quality improvement and safety projects to meet customer needs
  • Partner with other leaders to determine productivity requirements and develop forecast reviews
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Area Operations Manager II

Amazon
Suffolk
06.2021 - 05.2022
  • Managed a team of area managers through the launch of a brand-new warehouse in Suffolk, VA
  • Developed on-the-job training materials regarding quality control and productivity improvement processes
  • Supported, mentored, and motivated team members with achieving safety, quality and productivity goals
  • Collaborated with DCA1 and RDU1 sites on regional impact projects with a goal of quality control improvement
  • Implemented quality defect solutions in order to prevent downstream problems
  • Improved month-over-month quality performance by 26.6%
  • Fulfilled customer orders and met building productivity, quality, and safety goals
  • Created tracking mechanisms and action plans resulting in a 6% increase in quality and productivity in a 6-month period
  • Managed a quality control team to ensure all customer orders are met and to explore opportunities when customer experiences are missed
  • Developed and implemented improvement plans to enhance efficiency and productivity
  • Demonstrated strong time management and team building skills to exceed goals in a fast-paced environment

Area Operations Manager I

Amazon
Richmond
09.2020 - 06.2021
  • Recruited and trained employees to enable adherence to common standards and procedures.
  • Organized team building exercises designed to promote collaboration among colleagues within the area operations department.
  • Implemented innovative strategies designed to increase efficiency while reducing costs.
  • Visited regional locations to verify full functionality and operational effectiveness.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Increased productivity while simultaneously reducing head count.

Tier I Amazon associate

Amazon
Chester
06.2015 - 09.2020
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Operated equipment such as scanners and scales correctly during each shift.
  • Packed products in accordance with specified instructions.
  • Provided assistance in the assembly line when needed.
  • Operated forklifts, pallet jacks, shrink wrap machines, and other equipment as needed.
  • Utilized hand tools and equipment for efficient packing and sealing of goods.

Education

Bachelor of Science - Biology

Virginia State University
Petersburg, VA

Skills

  • Project management
  • Employee training
  • Quality control
  • Safety compliance
  • Process improvement
  • Data analysis
  • Inventory management
  • Customer service
  • Team building/leadership
  • Product management
  • Operations management
  • Six sigma certification

Certification

  • Lean Six Sigma Green Belt Certification, 10/01/21
  • Certified Pharmacy Technician, 07/01/18

Languages

English, fluent

Volunteer Opportunities

Mentor, 01/30/20, Present, Mentor Virginia State University graduates on career path navigation., Host discussions on workplace strengths and opportunities for improvement, Help mentees set personal and professional SMART goals

Language Skills

English
Full Professional

Timeline

Operations Manager III

Amazon
06.2023 - Current

Area Operations Manager II

Amazon
06.2021 - 05.2022

Area Operations Manager I

Amazon
09.2020 - 06.2021

Tier I Amazon associate

Amazon
06.2015 - 09.2020

Bachelor of Science - Biology

Virginia State University
Tylesha E. Vessels