Tynasia Battle
Richmond
Summary
Proven team builder and problem-solver, recognized by CVS Pharmacy for exceptional customer service. Expert in utilizing computer skills and active listening to exceed customer satisfaction. Skilled in multitasking and maintaining a positive attitude under pressure, driving strategic planning and effective solutions. Achievements include leading cross-functional teams and significantly improving service goals through innovative approaches.
Overview
1
1
year of professional experience
Work History
Kids World Learning Center
Assistant teacher
North Chesterfield
11.2024 - Current
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
CVS Pharmacy
Cashier Customer Service
Chester
04.2024 - 09.2024
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
Meadowbrook High School
North Chesterfield, VA05-2023
Health And Wellness
Brightpoint Community College
Chester , VASkills
- Good Telephone Etiquette
- PPE use
- Computer skills
- Active listening
- Organization
- Team building
- Multitasking
- Calm under pressure
- Friendly, positive attitude
- Problem-solving
Timeline
Kids World Learning Center
Assistant teacher
11.2024 - Current
CVS Pharmacy
Cashier Customer Service
04.2024 - 09.2024
High School Diploma -
Meadowbrook High School
Health And Wellness
Brightpoint Community College