Summary
Overview
Work History
Education
Skills
Timeline
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Tyteanna Franklin

Virginia Beach

Summary

Veteran Boatswains Mate with 11 years of expertise in guiding and commanding ships while following safety procedures. Adept in employing navigational equipment, preparation, communication and knowledge of weather, surroundings and obstacles. Strong leader in offering concise direction and supervision of crew members attending to ship operations. Knowledgeable Boatswain's Mate comfortable leading array of responsibilities aboard US Naval ships. Navigation expert taking charge during damage control situations. Integral leader onboard with [Number] years of experience and excellent communication skills. Diligent Leading Petty Officer bringing proven history of organizing maintenance and supply tasks at each port location. Skilled in communicating tasks to crew members and liaising with captain to provide vessel support. Prepared to fulfill any Leadership role and bring value to dedicated crew.

Overview

17
17
years of professional experience

Work History

Cashier

El Mercado Azteca

Yeoman

United Sates Navy
10.2022 - Current
  • Created awards for 17 Installations.
  • Assisted in the corrections of correspondence and directives.
  • Assistant to the Chief of Staff and Regional Command Master Chief.
  • Created recall sheets for Norfolk Installations.

Yeoman Assistant

United States Navy, Boatswain's Mate
11.2021 - Current
  • Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Encouraged coordination and cooperation among departments and continuous review of interdepartmental processes to support quality control and improvement.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Organized and updated databases, records and other information resources.
  • Created organized filing system to manage department documents.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Boatswain's Mate

United States Navy, Boatswain's Mate
08.2012 - Current
  • Trained deck division personnel in upkeep of ship's external structure, marlinspike, painting, rigging and deck equipment.
  • Performed Search and Rescue (SAR) operations and responded to both military and civilian ships needing assistance.
  • Oversaw underway replenishment procedures to maintain equipment used in unloading and loading cargo.
  • Oversaw cargo handling and inspected anchoring, mooring, fueling, towing and transferring of personnel and cargo.
  • Handled landing signalman responsibilities on air-capable ships and as coxswain on RHIB (rigid-hulled inflatable boast).
  • Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
  • Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
  • Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
  • Operated large marine vessels by adjusting speed, steering craft and utilizing navigation instruments.
  • Adhered to laws and regulations based on voyage locations.
  • Directed ships' speeds using specialized knowledge of local winds, water depths and hazards.
  • Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions.
  • Learned to operate new technology systems and procedures through instruction, simulators and models.
  • Loaded cargo according to ship capacity and appropriate weight load distribution.
  • Inspected and assessed telecommunication systems and navigational instruments to prepare for and manage safe piloting.
  • Thoroughly inspected boats before each embarkment to verify maximum reliability.
  • Maintained boat logs and oversaw cargo storage on or below decks, securing items and protecting products from damage or loss.
  • Protected ship and personnel by signaling passing vessels with flashing lights, flags, radios and whistles.
  • Towed and maneuvered vessels in harbors and open seas, communicating movements to passing vessels.
  • Verified presence of cargo-handling gear, lifesaving equipment and dredging gear prior to departures.
  • Utilized navigation expertise and tools to set courses and determine ship position throughout travel.
  • Determined speeds by using charts, area plotting sheets and compasses.
  • Maintained timetables by monitoring and managing loading and discharging of cargo and passengers and arranging for boat to be fueled, restocked with supplies and repaired.
  • Directed and coordinated crew members and workers and maintained strict operational schedules and profit targets.
  • Navigated vessel routes and used navigation equipment to verify accuracy of calculations.
  • Set ships' courses to avoid reefs, outlying shoals or other hazards using lighthouses or buoys.
  • Planned routes and travel speeds to meet scheduling and delivery goals.
  • Applied thorough navigation knowledge to determine geographical location and speed with or without assistive devices.
  • Managed efficient supply and food replenishment at port stops.

Sales Associate

Sam's Club
01.2012 - 07.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Sales Assistant

Lulu's Bridal Boutique
01.2008 - 05.2010
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Gathered and prepared sales materials in preparation for sales meetings.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.

Lifeguard

Bahama Beach Waterpark
03.2007 - 06.2007
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Educated patrons on safety protocols and enforced safety rules.
  • Responded to patron incidents in professional and timely manner.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Administered CPR and first-aid following best practices.
  • Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
  • Scanned main areas to monitor for any safety risks.
  • Entered water immediately to pull struggling swimmers to safety.
  • Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
  • Assisted in organizing and implementing recreational activities and programs.

Education

High School Diploma -

Booker T. Washington For The Performing And Visual
Dallas, TX
09.2008

Skills

  • First Aid/CPR
  • Teamwork and Collaboration
  • [Type] Software Proficiency
  • Teambuilding
  • Multitasking Abilities
  • Planning and Coordination
  • Clerical Support
  • Decision-Making
  • Cultural Awareness
  • Analytical and Critical Thinking
  • Organization and Time Management
  • Data Entry
  • Training and Development
  • Active Listening
  • MS Office
  • Google Workspace
  • Service Standard Compliance
  • Engine and Winch Maintenance
  • Standing Watch
  • Navigational Planning
  • Vessel Inspection
  • Weather Observation
  • Vessel Navigation
  • Medical Emergency Response
  • Unloading of Fuel
  • Crew and Passenger Safety
  • Inspect Equipment
  • Watercraft Safety
  • Maintain Safety
  • Underway Replenishment
  • Boat Upkeep
  • Dredging
  • Deck and Boat Seamanship
  • Serve Customers
  • Maintaining Clean Work Areas
  • Report Preparation
  • Critical Thinking

Timeline

Yeoman

United Sates Navy
10.2022 - Current

Yeoman Assistant

United States Navy, Boatswain's Mate
11.2021 - Current

Boatswain's Mate

United States Navy, Boatswain's Mate
08.2012 - Current

Sales Associate

Sam's Club
01.2012 - 07.2012

Sales Assistant

Lulu's Bridal Boutique
01.2008 - 05.2010

Lifeguard

Bahama Beach Waterpark
03.2007 - 06.2007

Cashier

El Mercado Azteca

High School Diploma -

Booker T. Washington For The Performing And Visual

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Tyteanna Franklin